Job Description: Assistant General Manager at The Lighthouse
Location: Venice, CA
Reports to: General Manager
Department: Operations
About The Lighthouse
The Lighthouse is an innovative campus for creators and their teams, with locations in Venice, CA, and Brooklyn, NY. We are a creative playground designed for creators to Learn, Make, and Belong. Our mission is to assemble the creator collective, helping them grow and sustain their careers while provoking the next act of the creator economy. At The Lighthouse, creators flow seamlessly from ideation to production to publication, surrounded by peers in a collaborative and inspiring environment.
About the Role
The Event Manager at The Lighthouse is responsible for producing engaging member events, along with, the execution of strategic brand experiences as set by our brand partners. You will report directly to the General Manager of The Lighthouse with a dotted line to the organization’s Director of Events. This role will also support managing the floor, covering breaks, and authentically kindle feedback from members.
Here’s what you’ll do day-to-day:
- Flawless execution of internal communication strategies, which includes writing and presenting all BEOs.
- Management of the events calendar- focusing on a rolling 45 day period.
- Monitoring F&B, event supplies, and studio purchases to ensure that each event is produced within budget and staffing expectations.
- Direct each event's set-up and breakdown process, as marked in all BEO packets.
- Assist with ongoing event planning and hospitality training for all employees including third party event staff.
- Ensure employees of The Lighthouse are adhering to California labor laws, including meal and rest breaks, during events.
- Take ownership of BEO meetings and staff presentations.
- Communicate regularly with members to kindle feedback, address concerns, and identify opportunities to enhance the event experience.
- Lead and inspire teams across all departments during set floor shifts, campus walk throughs, and inspections.
- May act as the sole point of contact for The Lighthouse during open, closing, or swing shifts.
- Write event schedules for the Maintenance and Movers Team in addition to third party event staff when hired.
- Confirm that load in/out approvals are met at the property.
- Address technical needs of events held in The Lighthouse studios with the management team in a timely manner.
- May provide tours and demonstrations of The Lighthouse to potential members, showcasing the value and capabilities of The Lighthouse’s production facilities.
Here’s what we’re looking for:
- 3-5 years of experience in event management, production, or a related field, with a strong understanding of how to create BEOs and the organizational aspects of event production.
- Excellent organizational and time-management skills, with the ability to produce multiple projects simultaneously.
- Strong communication and interpersonal skills, with a passion for working with creatives and helping them bring their visions to life.
- Experience with leading a small team across all functions of the organization.
- Technical proficiency in Asana, Peoplevine, and AV is a plus but not required.
What You’ll Bring to The Lighthouse:
- Commitment to collaboration and innovation, believing in the power of the collective to spark creativity.
- A proactive approach to problem-solving, quickly addressing challenges to ensure smooth operations.
- Inclusive leadership, ensuring that all voices within our team are heard, valued, and supported.
- Creativity and curiosity, continually driving improvements to Café and Reception experiences.
- Hands-on leadership style, ready to step in and support your team at any level when needed.
- Be a good person.
The salary range for this role is $80,000 - $100,000 and serves as a general guideline reflecting the potential compensation for the role. The final salary offer will be determined based on a comprehensive evaluation of factors such as the candidate's experience, expertise, alignment with the position's requirements, and, ultimately, budget approvals.
Our values:
At The Lighthouse, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers.
Whalar Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.
