Planned Parenthood Los Angeles is seeking an experienced Events, Donor Relations and Stewardship Manager with excellent communication and customer service skills to work in our Downtown Los Angeles Headquarters. The EDRS Manager will work in support of Planned Parenthood Los Angeles in-person and virtual fundraising, cultivation and stewardship and events and communications – with a focus stewardship programs and communications. . They will provide support to Director, Events, Donor Relations and Stewardship, and other programs in the department as needed.
Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.
Our Ideal Candidate will have the following qualifications:
- Bachelor’s Degree or equivalent work experience, required
- A minimum of two (2) years’ experience in donor stewardship or relatable customer service experience.
- Proficiency in Microsoft Office Suite (Word, Excel, Publisher, Outlook, and PowerPoint) required.
- Experience with Raiser’s Edge software or similar donor database preferred but not necessary.
- Experience in WebEx, Zoom, or similar virtual event platform preferred but not necessary.
- Ability and willingness to travel within Los Angeles County
- Reliable means of transportation for onsite and off-site work
- If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
- Ability to work flexible hours, including evenings and weekends as required.
About the Position:
- Abortion patients are cared for at each of our health centers, and in part through the administrative, support, and other non-clinical services provided at all PPLA locations, and by all PPLA employees. Supporting these critical services is an essential job duty, and a fundamental responsibility of all employees and contractors.
- Shape PPLA’s stewardship program consisting of the project management of donor publications (Annual Report, Newsletters, etc.); and donor stewardship opportunities including PPLA’s recognition and planned giving programs.
- Lead in oversight of all registration and RSVPs for PPLA in-person and virtual events including day of management of registration table(s) and communication of virtual RSVPs and virtual event platforms.
- Partner with the Operations Team to adhere to tracking and reporting of donor interests, donor engagement opportunities, recognition societies, and lifetime giving levels.
- Track stewardship Key Performance Indicators (KPIs) such as donor retention rates, and the correlation between stewardship communications, event attendance, and giving.
- Complete various administrative tasks including donor gift forms and donor acknowledgement letters of miscellaneous administrative tasks as assigned by the Director and in support of the EDRS team.
- Other duties as assigned by the Director, Events, Donor Relations and Stewardship, and the Chief Development Officer
Generous salary and benefits package includes:
- Medical, dental, and vision coverage options for you and eligible dependents
- Free basic life/AD&D policy with additional voluntary coverage options
- Short Term Disability, Critical Illness and Accident policies
- 403(b) Retirement plan with up to 3% employer match
- Medical and Dependent Flexible Spending Account plans
- Public Transportation and Commuter Pre-Tax Reimbursements
- Generous vacation, sick, and holiday benefits
- Hiring range: $65,000 - $78,000 per year (Exempt)
Compensation Philosophy and Position Hiring Range:
At Planned Parenthood Los Angeles we continuously work towards our values of Justice, Equity, Diversity, and Inclusion including with our compensation philosophy. PPLA recognizes that decisions about pay and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities and qualifications, and that they are compensated equitably which takes into account both internal organizational equity and market compensation data for similar roles.
Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.
