Does a well-coordinated gathering make you smile? Do you love organizing and preparing for people to come together for a shared interest? Do you enjoy meeting with people and helping them facilitate their perfect event? If so, read on!
CIC is looking for a personable and organized individual to help support the Events team. This is an exciting, full-time opportunity for someone with at least 1-2 years of experience in a related role.
YOUR DAY-TO-DAY WORK
Events coordination will comprise the majority of your daily responsibilities. This work will include:
• Client communication for general inquiries, events, and programs.
• Connect events and programming to the CIC client community for opportunities to expand the reach and depth.
• Managing the full life-cycle of each incoming event request, from inquiry to fulfillment in a timely and professional manner (including scheduling, quoting & booking, client communication, contracts & invoicing, and event logistics confirmation).
• Lead the discussion in cost reduction decisions for events that meet our sponsorship criteria.
• Preparing reports on event revenue, impact, and metric tracking.
• Straightening up conference rooms and meeting areas throughout the day.
• Event support, including site visits for client tours and event set up/staffing assistance.
• Acting as the primary liaison between our team and our on-site restaurant/hospitality partners.
In addition, you will support Events operations and engagement:
• Assisting with daily building and program operations, including: troubleshooting AV equipment and technical systems, placing and overseeing building work orders, managing incoming phone calls and general inquiries, website maintenance, and other tasks as needed.
• Supporting our own programming and resources, including the Thursday Gathering etc.
• Representing District Hall at events throughout Rhode Island’s innovation community.
• Special projects on an as-needed basis for District Hall and Venture Café.
Please note: though this position will largely be during standard business hours (Monday to Friday, 9 am–5 pm), some evening and weekend staffing will be required.
ABOUT YOU
As our ideal candidate, you:
• Have an understanding and interest of Providence, Rhode Island, as a city and its neighborhoods.
• Possess excellent organizational, project, and task management skills, including attention to detail and enthusiasm for efficiency and processes. We're looking for someone who can hit the ground running with our existing systems and continue to improve them.
• Have an interest in events and events management for clients. Client events are the backbone of everything we do, including the success of our mission and impact.
• Have outstanding communication skills and comfort with public speaking. Ability to do so independently, on a small team, and among stakeholders in formal and informal settings.
• Have experience and comfort with managing conflicting priorities, including a steady stream of client communications, logistics, and transactions via email, phone, and in person.
• Are flexible – we're a fast-paced workplace and you won’t be at your desk all day. We rely heavily on each other and our partners, and a proactive attitude is key.
• Have an appreciation for the role of creativity in developing better tools, spaces, products, and services – and an enthusiasm for seeing these at work.
• Understand urban challenges (i.e. income inequality and unequal access to opportunity) and embrace them as opportunities for change using innovation focused economic development.
• Possess graphic design skills, familiarity with Wordpress, and comfort with Google products a plus.
• Have genuine excitement about being a critical part of the success of a unique, fast-paced, and impactful space with a tiny (but awesome) team.
YOU HAVE
• A bachelor’s degree in any field, or equivalent experience.
• At least 1 year of professional experience.
• A strong hospitality background – you are able to keep guests engaged and happy while resolving problems.
• The ability to lift up to 40 pounds can be necessary when resetting rooms.
If you don't meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter.
OUR OFFER
• Starting compensation is $54,543.
• 100% company-paid premium healthcare and dental benefits.
• 100% company-paid long- and short-term disability, and life insurance.
• 401k (must be 21+).
• 23 days of PTO accrued annually (more with seniority), plus thirteen paid holidays from the start.
ATTRACTIONS OF THE JOB
In addition to helping our clients achieve great things, we work to ensure that our employees are healthy and supported. Some of the benefits of being here include:
• Fun people in a dynamic space. We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CICers say they like working here is because of their colleagues!
• Personal growth. This is a great opportunity to learn and develop skills within the epicenter of the innovation community at a growing company.
• Discounted services and memberships on resources to make your life happier/healthier such as gym memberships, tech and design support, hotel stays, and other fantastic options.
• Access to Venture Café Providence, a weekly Thursday gathering involving high-impact programming designed to engage the broader entrepreneurial community.
• Awesome location! Our building is located on the river in the historic jewelry district.
ABOUT CIC
CIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world’s most impactful entrepreneurs to innovate better and faster.
We have locations in Boston, Cambridge, Philadelphia, Providence, Rotterdam, St. Louis, Warsaw, and Tokyo and are growing into other cities within the US and abroad. CIC has supported over 6,000 startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries.
CIC co-founded a number of mission-aligned organizations including Venture Café, CIC’s primary public benefit programming partner, and CIC Health, offering COVID-19 testing services to companies and the public.
We invite you to explore all our openings and learn more about our teams here.
ABOUT CIC PROVIDENCE
CIC Providence first opened its doors in the summer of 2019. Located in a brand new building in the historic Jewelry District, now Providence’s Innovation and Design District, the 191k square foot space is anchored by CIC and shared by Brown's School of Professional Studies and the city's first civic gathering space, known as District Hall Providence. Together, these organizations foster innovation that will act as a catalyst for research and development for exceptional entrepreneurs across the greater Providence area.
We serve Providence’s startups and serial entrepreneurs, aiming to catalyze and accelerate innovation and entrepreneurship statewide.
We are motivated by our amazing clients and aim to meet their needs every day.
CIC is committed to building teams that reflect the fabric of the cities we support. We welcome all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation please let us know. We are proud to be an equal opportunity employer.
