Event Management Software Engineer (RainFocus), Digital Experience Platform

Role:

We are seeking an experienced Event Management Software Engineer to join our fast-paced, groundbreaking Digital Experience Platform Organization (DXP). The role requires knowledge of digital event management platforms and familiarity with CMS systems.

The ideal candidate will have advanced knowledge Event Management Software (ideally RainFocus and/or ON24) as the event management platform that interfaces with other marketing systems like Marketo, Adobe Experience Platform, AEM or other CMS systems.

What you get to do in this role:

• Be responsible for implementing the workflows and API’s for digital and in-person events.
• Work directly with strategic events teams on event planning, providing strategic and tactical recommendations on event management, virtual / in-person experiences and driving personalized journeys.
• Collaborate with other channel leads (Marketo, AEP) on cross channel integration to make sure that event registrations result in successful lead capture in CRM systems.

To be successful in this role you have:

• Bachelor’s Degree
• 5 - 8 years of experience implementing the workflows and API’s on event management platforms.
• Knowledge of event management platforms, such as RainFocus, ON24, Cvent, Eventbright, or similar required
• Hands on development experience with Java, JavaScript, or similar required.
• Strong quantitative background. Highly proficient with Excel and in data analysis
• Solid understanding event management software API’s, widgets and workflows.
• Familiarity with AEM or other content management systems in “events” ecosystem.
• Excellent attention to detail and exceedingly organized.
• High capacity for problem solving and passion for learning, and rolling out new technologies
• Comfortable with business analytics and producing data-driven insights and reporting.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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