Evolution is hiring an

Equipment Support Specialist

Southfield, United States
Full-Time

Responsibilities

  • Installation, maintenance, repair of tables and their equipment including illumination, communication systems and video.
  • Installation of electronic equipment, assembling and dismantling works.
  • Strong record keeping
  • Innovative approach to improvement of any related process or activity.
  • Roulette wheel maintenance including but not limited to:
    • Roulette wheel rotation
    • Roulette wheel swap between the tables,
    • WIMD camera position correction
    • Establish connection between the roulette wheel and server room,
    • NANO puller connection
    • Program installation to dealer PC,
    • COM ports set up
    • Roulette wheel level correction/re-leveling
    • In-rim sensors calibration
    • Roulette wheel check with calibration tools
    • Roulette wheel check with DPC tester (installed on all roulette tables),
    • Roulette wheel check
    • Visual check for any defect
    • Connect the unit to dealer PC
    • check with BO
    • Wheels settings correction
  • Main board version downgrade (because of TCS Huxley request, it’s happens very rare)
  • Communication/ providing correct information to me and another’s members of GIR department
  • Keep all files of actions which have been done with roulette wheels updated.

Shuffle machines:

  • Shuffle machine exchange/maintenance/cleaning
  • Keep all files updated
  • Shuffle machine calibration
  • Exchanging possibly removing broken parts of the unit, for the new ones
  • Communication with manufactory representative/technical team for tech support

Shuffle machine test (brand new ones) before to install them on the table

Cards:

  • Complete responsibility for transportation and destruction and signing of related documents
  • Immediate attention and action during emergency cases such as: Roulette wheel rotation; Roulette wheel swap between the tables; Roulette wheel level correction/re-levelling; WIMD camera position correction (I believe this is TOP camera); Establish connection between the roulette wheel and server room, NANO puller connection, COM ports set up; Communication/ providing correct information to Equipment Specialist in Riga and another’s members of GIR department; Shuffle machine exchange/maintenance/cleaning; Responsible for liaising with the GIR team; Create/modify user accounts on windows servers; Install and maintain user workstations
  • On an occasional base these following tasks will be required: Electrical soldering; Joiner's work, Transporting order; Loading and unloading; Carrying of heavy objects
  • Carry out any ad hoc duties instructed by your direct manager that meets the needs of the business.
  • An understanding of electronics and technical principles.
  • Photography or lightning experience are not required but beneficial
  • Linux knowledge would be advantageous but not essential.
  • A high sense of responsibility and the ability to work in a team as well as alone and unsupervised.
  • Be a Multi-tasker, have team spirit and be likeable
  • Ability to plan and forecast effectively
  • Be driven, flexible and proactive
  • Attention to detail
  • Great problem-solving skills and ability to work under pressure

Requirements and Competences

  • Microsoft Windows maintenance
  • Basic Microsoft Server maintenance
  • Good computer hardware knowledge installation and troubleshooting with an understanding of network architectures.
  • Previous IT and/or technical background
  • Handy with common tools
  • Good working knowledge of English
  • Flexibility to work out of office hours as well as weekends when necessary
  • Flexibility to travel for extended period for training purposes

Benefits

This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:

  • Competitive Salary
  • Paid Time Off
  • Paid Holidays
  • Medical, Dental & Vision Insurance Plans
  • Company Paid Life and AD&D Insurance
  • Commuter Flexible Spending Account (FSA)
  • Nationwide Employee Discount Program
  • Full Training & Growth Opportunities
  • Professional and personal development – for the right person there is opportunity for the role to grow in responsibility

All your information will be kept confidential according to EEO guidelines

#EVOMIL

Job Type: Full-time

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