Patrique Mercier Recruitment is excited to offer Entry Level Customer Service positions for Portuguese Speakers in Greece! This is a unique opportunity to kickstart your career in customer service while living in a vibrant cultural setting.

In this role, you will be responsible for assisting Portuguese-speaking customers, ensuring they receive the highest level of support and service. We are looking for motivated individuals who are eager to learn and grow within a collaborative team environment.

Responsibilities

• Provide excellent customer service to Portuguese-speaking clients through phone, email, and chat platforms.
• Address customer inquiries and resolve issues efficiently and courteously.
• Document all customer interactions accurately for follow-up and improvement.
• Work collaboratively with team members to enhance the overall customer experience.
• Stay updated on product knowledge and company policies to provide accurate information.
• Participate in training and development opportunities to sharpen customer service skills.

Requirements

• Fluency in Portuguese (written and spoken); English knowledge is a plus.
• No prior customer service experience is necessary; this position is ideal for recent graduates or those looking for a career change.
• Excellent communication skills and a friendly demeanor.
• Attention to detail and ability to manage tasks effectively.
• Comfortable working in a remote or team-based environment.
• Basic computer skills and familiarity with digital communication tools.
• A passion for providing exceptional customer service.
• Candidates should be eligible to work in Greece.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel - 2 weeks )