At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Enterprise Sales
Why We Have This Role
At Qualtrics, we are on a mission to help organizations unlock the power of experience management to drive business success. With over 18,000 customers worldwide, we have become the industry leader in providing solutions that enable companies to understand and improve the experiences of their customers, employees, products, and brands. A global leader in experience management, Qualtrics recognizes the tremendous growth potential in the India region. As businesses in this dynamic market increasingly prioritize experience management, the Sales Representative role is pivotal to our strategic expansion. This position is designed to capitalize on the unique opportunities presented by the flourishing India business landscape, allowing Qualtrics to further solidify its presence and extend our impact on organizations seeking to elevate their customer, employee, Brand and Product experiences.
How You’ll Find Success
As a Sales Representative at Qualtrics, based in the vibrant business hub of Mumbai, your success will be driven by a combination of strategic thinking, client engagement, and a passion for contributing to the growth of our experience management solutions. Here's how you'll find success in this dynamic role:
1. Market Understanding:
- Local Insight: Gain a deep understanding of the India business landscape. Stay abreast of industry trends, competitor activities, and the unique challenges faced by organizations in the region.
- Client Persona Development: Create comprehensive client personas based on the diverse demographics and industries prevalent in India. Tailor your approach to resonate with the specific needs and expectations of local businesses.
2. Relationship Building:
- Trusted Advisor: Build and nurture strong relationships with clients by positioning yourself as a trusted advisor. Understand their business objectives and align Qualtrics' solutions to address their unique challenges and opportunities.
- Networking: Actively engage in networking events, industry conferences, and business forums in the region to expand your professional network and identify new business opportunities.
3. Product Expertise:
- Continuous Learning: Stay updated on Qualtrics' ever-evolving suite of experience management solutions. Be the go-to expert for clients, showcasing how our products can empower them to enhance customer and employee experiences.
- Customized Presentations: Tailor presentations to showcase the relevance and impact of our solutions on the specific goals and pain points of potential clients in the region.
4. Collaboration:
- Cross-functional Teamwork: Collaborate effectively with marketing, product development, and customer success teams. Provide valuable insights from the region to enhance our offerings and ensure seamless implementation of solutions.
- Global Collaboration: Leverage the global network within Qualtrics for support and knowledge sharing. Contribute to the overall success of the company by aligning regional strategies with global objectives.
5. Results Orientation:
- Goal Setting: Develop a strategic plan to achieve and exceed the targets.
- Metrics Tracking: Regularly track and analyze key performance indicators (KPIs) to measure progress. Adjust strategies based on performance data to ensure continuous improvement.
6. Continuous Innovation:
- Creative Problem Solving: Approach challenges with a solutions-oriented mindset. Proactively identify opportunities for innovation in sales strategies, client engagement, and market positioning.
- Feedback Loop: Establish a feedback loop with clients to understand evolving needs and market trends. Contribute ideas for product enhancements and improvements based on real-time feedback.
How You’ll Grow
At Qualtrics, we believe in investing in the growth and development of our employees. As a Sales Representative based in Mumbai, you will have unparalleled opportunities for professional advancement and personal enrichment. Here's how you'll grow in this dynamic role:
1. Strategic Skill Development:
- Sales Mastery: Hone your sales skills through specialized training programs focused on consultative selling, relationship building, and effective negotiation techniques.
- Product Expertise: Deepen your understanding of Qualtrics' cutting-edge experience management solutions, enabling you to confidently articulate their value and relevance to clients.
2. Leadership Opportunities:
- Career Pathing: Benefit from a structured career development plan that outlines potential growth trajectories within the organization. Explore opportunities to take on leadership roles as you progress in your career.
- Mentorship: Engage with experienced leaders within Qualtrics who will provide mentorship and guidance, helping you navigate your career path and achieve your professional goals.
3. Global Exposure:
- International Collaboration: Leverage Qualtrics' global network by collaborating with teams from different regions. Gain exposure to diverse business environments and expand your understanding of the global marketplace.
- Cross-functional Collaboration: Work closely with cross-functional teams across departments, contributing to projects that enhance your knowledge of various aspects of the business.
4. Innovative Culture:
- Continuous Learning: Embrace our culture of innovation by participating in ongoing learning initiatives. Stay informed about industry trends, emerging technologies, and best practices in sales and experience management.
- Creative Problem Solving: Develop your problem-solving skills through tackling real-world challenges and contributing innovative ideas to enhance our sales strategies.
5. Client Relationship Management:
- Customer Success Collaboration: Collaborate with our Customer Success teams to understand post-sales processes and customer engagement strategies. Enhance your ability to provide end-to-end solutions that contribute to long-term client success.
- Customer Advocacy: Cultivate relationships with satisfied clients and turn them into advocates. Learn to leverage customer testimonials and success stories to strengthen your sales approach.
6. Community Involvement:
- Networking Opportunities: Engage in networking events, industry conferences, and community outreach programs. Develop your professional network within Mumbai and beyond, opening doors to new opportunities.
- Brand Ambassadorship: Represent Qualtrics in the local business community. Contribute to building a positive brand image and fostering strong relationships with stakeholders.
7. Recognition and Rewards:
- Performance Recognition: Excel in a results-oriented culture where your achievements are recognized and celebrated. Benefit from performance-based incentives and rewards that align with your contributions.
- Competitive Compensation: Enjoy a competitive compensation package that reflects your dedication and success in driving sales for Qualtrics.
Join Qualtrics in Mumbai and embark on a journey of continuous learning, skill development, and professional growth.
Things You’ll Do
- You sell the Qualtrics platform and become trusted advisors to C-Suite, Director, and VP level leaders
- You engage with clients at all points of the sales cycle - including prospecting, product demonstrations, on-site presentations, through close
- You drive net-new revenue growth through new logo acquisition and expansion of current accounts
- You educate clients on packages and options applicable to their situation, demonstrating how features and benefits match their needs
- You develop and execute strategic plans for your territory and create reliable forecasts
- You focus on self-development through daily training and enablement
What We’re Looking For On Your CV
- 5+ years of quota-carrying sales experience in SaaS
- Relationships with the CXO’s in the region
- Proven track record of hitting and exceeding quotas
- Known for your strong work ethic and hunter mentality
- You love closing complex, consultative deals
- Experience navigating Salesforce.com, LinkedIn Sales Navigator, and other prospecting applications
- Ability to speak English with professional proficiency
- Bachelor's degree
- You are able to travel when necessary
What You Should Know About This Team
- Winning Mindset: We have a relentless commitment to success. With a winning mindset, we set ambitious goals and work collaboratively to surpass them, driving excellence in everything we do.
- Innovator: Innovation is at the core of our identity. We are constantly exploring new ideas, methods to push boundaries and stay ahead of the curve and to make our customers successful!
- Building a New Category: Our team is at the forefront of creating a new category. We embrace the challenge of pioneering innovation and disrupting the status quo to carve out new opportunities in the market.
- One Team: Collaboration is ingrained in our DNA. We operate as one cohesive unit, leveraging the diverse strengths and perspectives of our team members to achieve collective success.
- Transparent: Transparency is key to fostering trust and alignment within our team. We value open communication and honesty, ensuring that everyone is informed and empowered to contribute effectively.
- All In: We are fully committed to our mission and goals. With a wholehearted dedication, we approach every task and challenge with unwavering determination and passion.
- Customer Obsessed: Our customers are at the heart of everything we do. We prioritize understanding their needs, delivering exceptional value, and exceeding their expectations at every touchpoint.
- Scrappy: We are resourceful and resilient, thriving in dynamic environments and overcoming obstacles with creativity and agility. We thrive on enthusiasm and dynamism, fostering an environment where energy fuels our endeavors and drives our momentum forward.
Our Team’s Favorite Perks and Benefits
- Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
- We take pride in our offices’ designs aiming at cultivating creativity through an open and collaborative work space.
- We believe in sharing Qualtrics success which is part of the compensation for all employees.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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