Enterprise Integrations - Software Engineering Manager

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. 

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing. 

Enterprise Integrations Manager 

Why We Have This Role

Teams at Qualtrics depend on accurate and current data in the systems they use to do their jobs.  As we’ve grown, so has the number of critical systems and connections needed between them.  Our Enterprise Integrations team will help bridge the gap between our applications by building scalable and resilient integrations.  The team lead will build our team, be a technical expert on the critical integration points across our systems, design fault tolerant workflows to connect them, insist on a high bar for everything we produce, and work with stakeholders across the company to build what we need.

How You’ll Find Success

• Thinking big -  As the lead of the Enterprise Integrations team, you’ll understand our entire application landscape, and you’ll be able to build integrations that have company-wide impact.
• Customer obsessed - You’ll think like our employees and see through their eyes.  You’ll design integrations that solve the most impactful problems and create experiences that our employees did not even know were possible.
• Excellent communicator - You’ll meet with stakeholders across the company to understand what could make their life easier. You’ll translate a non-technical discussion into a technical design for the team.
• Growth mindset - The application space changes rapidly.  What worked last year, may not work this year.  In this role, you’ll be excited to keep up with new developments across our systems landscape, as well as new tools to build better integrations. We won’t always get it right, and when we don’t, we’ll learn from it.
• Operationally excellent - You’ll hold a high bar for the team, driving a culture of quality and resilience that produces integrations that delight our customers, the employees at Qualtrics.
• Know your stuff - You’ll be an expert in the space, and your designs will reflect that. You’ll consider speed, resilience, and scalability, and you’ll build solutions that last. 

How You’ll Grow

You’ll be working with best-in-class tools to build integrationsYou’ll have a front-row seat to see how a growth company scales their business and processesYou’ll build a team and develop senior talent, giving you the ability to expand your scope

Things You’ll Do

• Improve our employees’ experience by designing and building integrations between our critical systems
• Work closely with our stakeholders to understand their pain pointsDrive operational reviews and post mortems to improve the quality of what we doCentralize and re-architect legacy integrationsBuild our new team

What We’re Looking For On Your Resume

• 5+ years of Experience with Enterprise Service Bus or iPaaS technologies
• BS degree in Computer Science or similar field
• Experience as a Software DeveloperExperience as a people manager 

What You Should Know About This Team

• This is a new team, and your input will be critical to the team’s start
• As the lead, you’ll wear a lot of hats, so expect to be a player/coach

Our Team’s Favorite Perks and Benefits

• Wellness Reimbursement - $300 per quarter for activities including gym memberships, massages, workout equipment, meditation apps, and more
• Experience Bonus ($1500/year) to use on an experience of your choice
• Competitive benefits packages
• Free lunches in the office

 The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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