Enterprise Architect - Business Support Systems (BSS) and Operations Support Systems (OSS)

1. Strategic Planning:

• Define the strategic direction and long-term vision for BSS and OSS architecture in alignment with business goals and objectives.

• Develop and communicate an enterprise-wide architecture roadmap for BSS and OSS transformation initiatives.

2. Architecture Design:

• Lead the pre-assessment or target architectures for BSS and OSS, considering scalability, flexibility, and integration requirements.

• Ensure that architectural solutions adhere to industry standards, best practices, and regulatory requirements.

3. Stakeholder Engagement:

• Collaborate with business stakeholders, IT leaders, and technical teams to understand business requirements and translate them into architectural designs.

• Facilitate workshops and discussions to gather input and feedback from stakeholders on BSS and OSS architecture.

4. Technology Evaluation and Selection:

• Evaluate emerging technologies, tools, and platforms relevant to BSS and OSS, and make recommendations for adoption based on business needs and technical feasibility.

• Participate in vendor selection processes and provide technical guidance during procurement activities.

5. Integration and Interoperability:

• Define integration strategies and patterns for seamless communication and data exchange between BSS, OSS, and other enterprise systems.

• Ensure interoperability and compatibility between different components of the architecture.

6. Governance and Compliance:

• Establish governance frameworks and processes to ensure compliance with architectural standards, policies, and regulatory requirements.

• Monitor and enforce adherence to architectural principles and guidelines across BSS and OSS initiatives.

7. Risk Management:

• Identify potential risks and challenges associated with BSS and OSS transformation efforts and develop mitigation strategies to address them.

• Monitor architectural risks and issues and escalate as needed to ensure timely resolution.

8. Change Management:

• Develop and review the change management strategies and plans to facilitate the adoption of new BSS and OSS architectures within the organization.

• Provide guidance and support to teams during the transition to new architectural frameworks and solutions.

9. Performance Monitoring and Optimization:

• Define and review SoC , key performance indicators (KPIs) and metrics to measure the performance and effectiveness of BSS and OSS architectures for business partners to support

• Monitor architectural performance and identify opportunities for optimization and improvement.

10. Documentation and Communication:

• Document architectural designs, decisions, and rationale in architectural artifacts and documentation.

• Communicate architectural concepts, solutions, and strategies to technical and non-technical stakeholders in a clear and understandable manner.

• Bachelor's degree in Computer Science, Information Technology, or related field. Master's degree preferred.
• Proven experience (10 years) as an Enterprise Architect, with a focus on BSS and OSS architecture and transformation initiatives in the telecommunications industry.
• In-depth knowledge of BSS and OSS components, technologies, standards, and best practices.
• Experience with architectural modeling tools, such as TOGAF, ArchiMate, or similar frameworks.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, presentation, and interpersonal skills.
• Ability to influence and collaborate effectively with stakeholders at all levels of the organization.
• Certification in enterprise architecture (e.g., TOGAF certification) is a plus.