Enterprise Account Executive (Farming EMEA)

About Soroco

Soroco is on a mission to elevate and transform how teams everywhere work.

Powered by multiple patents, its flagship AI model, Scout, generates a work graph - a map of friction hurting your teams and business outcomes. Today, this map drives productivity improvements in 150+ organizations globally, including several Fortune 500 companies.

Soroco has been featured in Harvard Business Review, Forbes, Fortune, and was listed on Bloomberg's list of ideas that defined 2022.

With operations spanning Boston, London, and Bangalore, Soroco was founded by alumni of Harvard, MIT, and Carnegie Mellon. 

Visit www.soroco.com to learn how we help teams discover their work graph.

What we are looking for:

We are looking for strategic Enterprise Account Executives who can work closely to track progress of our customer success team who will ensure on successful delivery on client objectives and expand the scope of the work we are undertaking. The EAE’s responsibility is to ensure that the small-scale projects are converted to strategic programmes that add value at scale. EAE will be expected to travel where required.

The role purpose and scope:

1. (Co-owned with Customer Success) - Ensure mutual value realization of initial (and all subject) projects by:

1. Clearly defining a customer’s goals for the engagement and treating those goals as your own.
2. Mapping out escalation protocols in case the goal gets compromised.
3. Calendaring touchpoints and expectations for each one that helps the customer move closer to his/her goal; incorporate data and analysis into all these sessions, wherever possible.

1. Expand initial project into a program (i.e., suite of projects) by:

1. Collaborating with economic buyers as well as COE groups to map out a journey for further mutual value realization; enrich these conversations with case studies and marketing.
2. Assessing and proposing Scout initiatives projects that help to meet the client’s value realization targets.
3. Leveraging existing relationships with procurement and legal to close necessary contracts.

1. Ensuring C-suite recognition of all success and future growth plans through:

1. Well-timed communication around success moments.
2. Frequent in-person visits to demonstrate and echo the success stories you’ve built across the organization.
3. Neutralizing any blockers in the communication chain to the C-level.
4. Facilitating engagements outside tactical reporting (such as product showcases and executive briefing workshops) to ensure that Soroco shows success both in execution but also through leadership.

1. Strategic Planning:

1. Mapping your existing accounts and gaining deep understanding of the accounts. i.e., understanding strategic transformation programmes within client accounts you own, identifying decision makers, strategizing on how we can meaningfully engage with these decision makers, executing on action plans).

Experience and skills:

The ideal candidate with experience in consulting and/or strategic sales, preferably in the business process or intelligent automation and digital transformation arena.

1. Experience in Enterprise/Global Management of accounts.
2. Outstanding listening skills, target oriented, driven and a genuine interest in partnering with your client on challenging goals, and a passion for customer success.
3. Excellent data analysis skills, and an ability to learn new technologies and industries quickly.
4. Outstanding ability to communicate clearly and effectively with executive-level sponsors as well as technical practitioners.
5. Ability to work independently or as part of a team.
6. Experience working with/at large Enterprise companies (e.g., Fortune 500).
7. Experience of selling with go to market partners, ideally GSI’s would be a bonus.
8. Experience of working with boutique and large global resellers and partners in co-selling motions would be a bonus.