English Speaking Customer Service Rep (12-month contract)

We are seeking a high-energy, results-oriented Customer Service Representative to join our Commercial team with a 1 year fixed-term contract in Istanbul office and execute the following responsibilities:

• Track order processes, ensure timely delivery, and follow up on all order-related processes,
• Evaluate customer complaints and resolve them professionally,
• Implement brand service strategies,
• Implement initiatives that improve the service provided to customers and the speed of response,
• Proactively discuss supply chain issues and provide alternatives,
• Collaborate with other departments to achieve sales targets,
• Perform other duties related to the Customer Service department.

• Bachelor’s degree in related field.
• 2+ years Customer Service or related experience is a plus.
• Good level of English both written & oral
• Strong written, verbal and telephone skills.
• Strong data entry and organizational skills.
• Detailed oriented and good follow-up skills.
• Able to effectively manage many priorities and issues.

Who we are! - Our Story:

Each of us, Every day! Eight Values. One Team!

We understand diversity and equal opportunities as enrichment for our future-oriented work at Avery Dennison. With us, teams are balanced and diverse. Because each of us is unique, and we appreciate bringing together different personalities and talents.  

Avery Dennison is an equal-opportunity employer. You are interested in knowing more about our Diversity & Inclusion approach? Please go to averydennison.com/en/home/about-us/diversity-and-inclusion.html 

At Avery Dennison, we do what we love, and we love what we do - Just click here, and get us to know even better: Life @ Avery Dennison (linkedin.com/company/avery-dennison/life/emea)