Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is contingent upon the successful acquisition of additional funding and may be subject to modification or termination based on the availability of resources.
POSITION SUMMARY:
World Relief seeks an ELI Support Specialist. The ELI Support Specialist is responsible for assisting the ELI team with student enrollments, pretesting, post-testing, and client check-ins. The position also oversees all client referrals and case management. In addition, this position will work alongside the ELI Supervisor to assist with the TXOR Education Grant. This role is part-time, 24 hours per week.
ROLE & RESPONSIBILITIES:
- Work in-office alongside the ELI Supervisor and Lead Support Specialist to assist with the TXOR Education Grant compliance.
- Oversee client referrals and case management.
- Meeting with clients to complete student enrollment paperwork, new student orientation, and pre and post testing.
- Maintain client records in an organized and confidential manner and enter them into our database.
- Reach out to students who are missing classes and provide support or referrals to other English programs, as needed.
- Maintain close communication with other staff and volunteers to coordinate effective client service.
- Communicating any client needs with the ELI Supervisor and/or corresponding teachers.
- Becoming BEST Plus Certified and keep up with any continuing education needed from the Center of Applied Linguistics.
- Drive to and from client housing to assist in classes and conduct enrollments.
JOB REQUIREMENTS:
PREFERRED QUALIFICATIONS:
- Knowledge of a second language is strongly preferred
- Experience in case management preferred
- Excellent interpersonal and written/spoken communication skills
- Familiarity and ease of use in basic computer programs (Word, Excel, Publisher, PowerPoint, databases); other design/marketing skills a plus
- Confidentiality and professionalism
- Knowledge of World Relief
- Experience working with adult ELI learners, preferred
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
