Engineering Manager, Renter Success

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Express Drive gives vehicle access to people who want to drive for Lyft, but may not otherwise be able to get a car. The program is powered by a technical team innovating to experiment, build new features, and evolve approaches for emerging business needs. At the same time, we prioritize production quality because our customers put their trust in us for income and transportation.

As Engineering Manager for Renter Success, you’ll be responsible for setting the technical direction for the team, making tradeoffs between technical investments and product work, and communicating the strategy transparently to the team and to leadership. You will help shape the product direction by developing a deep understanding of the customer and working closely with cross-functional partners from Product, Design, Science, and Operations. You will lead a group of talented engineers and help the team to deliver significant business impact with a product which has proven success while being open to change through constant experimentation. If you enjoy collaborating with technical and nontechnical partners on a product with real-world impact, this is the role for you.

Responsibilities:

• Lead a team of talented backend and mobile engineers who like to ship code and tackle hard engineering problems
• Mentor and guide the professional and technical development of your team members. Help develop their careers, and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals
• Build teams that are collaborative, inclusive, and respectful of each other
• Set the technical vision and strategy for an evolving product area
• Co-own the product strategy with the product partner and ensure timely delivery with high quality of the engineering solutions
• Create plans for prioritizing technical and resourcing challenges in your organization
• Maintain a balance between building sustainable, high-impact projects and shipping things quickly
• Instill a spirit of continuous improvement in the team’s code, architecture, and processes
• Work closely with the Lyft recruiting team to hire high potential candidates from diverse backgrounds
• Own your team’s deliverables and ensure we continue to ship scalable, highly-available products that delight our users

Experience:

• You have a technical background and are able to contribute to planning and design discussions
• You are steadfastly focused on your customers
• You have experience leading a team of engineers and guiding them through their career development
• You believe in building both teams and products that scale
• You enjoy working in a collaborative environment, and you’re committed to driving projects to completion creatively
• You can motivate and instill a strong sense of ownership in your team
• You have experience guiding teams through planning, prioritization, and execution of work
• You think ahead and build for the future
• You are able to thrive in a heavily cross-functional environment and drive projects to completion regardless of the organizational structure
• You work well with product partners and help set the product vision for an ambiguous project

Benefits:

• Great medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Pre-tax commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.  

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

The expected range of pay for this position in San Francisco is $172,000 - $215,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.