Engineering Manager, Maintenance

About the role:

Maintenance is a brand new product at Samsara! This team is building a platform that combines the power of digitization, intuitive UI, and centralized data to accelerate digital transformation and modernize customer operations. We have a fully hired development team and the next year will be full of exciting twists and turns in our roadmap as we get new information and sprint towards going to market.

On our full-stack Maintenance team, you’ll lead a tight-knit group of engineers that values a quick feedback loop with customers, and prioritizes speed and quality of execution. You’ll find success here if you thrive in an environment with multiple, often ambiguous, projects running simultaneously and are familiar with leading your engineers through taking full ownership of the projects they tackle. This is a space for those who enjoy close collaboration with teammates and a strong focus on customers, and are motivated by seeing the direct impact of their work on meeting customer needs. Your ideal team is staffed with strong talent but balances its intensity with a generous environment of collaboration and camaraderie.

This role is open to candidates residing in Canada or the US except the San Francisco Bay Area and NYC Metro Area.

You should apply if:

• You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
• You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
• You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
• You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.

In this role, you will: 

• Drive the vision, roadmap and priorities for the team.
• Ensure high technical standards through both processes and the culture you instill.
• Hire, develop, and lead an inclusive, engaged, high-performing team.
• Communicate, collaborate and develop with engineers, platform/infrastructure teams, product managers, designers and support teams.
• Coach your team through complex projects to improve and empower those around you.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
• Hire, develop and lead an inclusive, engaged, and high performing team.

Minimum requirements for the role:

• BS, MS, or PhD in Computer Science or other related technical degree.
• 3+ years of technical people management experience.
• 5+ years of relevant technical experience working with a team to develop software in a production environment.
• A track record of building and leading high-performing software teams.
• A customer-focused mindset and strong product sense.
• Willingness to dive deep and solve challenging technical problems.
• Experience with best practices around testing, monitoring, and SLAs to ensure high product quality in large-scale distributed web services.
• Interest in continually improving team processes, backed by a strong experience on efficient, self-directed teams.

An ideal candidate also has:

• Experience in any or all of: GraphQL, gRPC, React Native, React, Go, and TypeScript
• In-depth experience working with public cloud providers such as AWS, Azure or GCP in a large-scale production environment