Engineering Manager, Business Enablement

Sumo Logic is the pioneer in continuous intelligence, a new category of software, which enables organizations of all sizes to address the data challenges and opportunities presented by digital transformation, modern applications, and cloud computing. The Sumo Logic Continuous Intelligence Platform™ automates the collection, ingestion, and analysis of application, infrastructure, security, and IoT data to derive actionable insights within seconds.

More than 5000 customers around the world rely on Sumo Logic to build, run, and secure their modern applications and cloud infrastructures. Sumo Logic delivers its platform as a true, multi-tenant SaaS architecture, across multiple use-cases, enabling businesses to thrive in the Intelligence Economy.

Our team

At Sumo Logic, Business Enablement team is responsible for mainly three vertical pillars, Customer Signups, Billing and Subsciption Management, Sumo Organizations (Multi Account Management), Cost Visibility and management.
Team manages Customer Signups from Sumologic website, We also have presence in Partner integrations like AWS, Heroku and Jfrog where we provide OOTB onboarding experience.

Billing and Subscription management, includes Pricing and packaging, Customer checkout workflow, Integration with Subscription Management tool, Enabling our Sales engineers and Provisioning team to upgrade customer to Enterprise plan type. 

Sumo Organizations is a modern approach for MSPs and MSSPs to centrally manage multiple customer deployments utilizing the Sumo Logic Continuous Intelligence Platform™ and Cloud SIEM. Sumo Organizations allows managed service providers to achieve increased operational visibility, management and cost controls for enterprise security and operations teams, while providing secure and easy access to all your customer environments from a single management interface

Cost Visibility and Management helps customers analyse their credit spend in Sumologic to finer details and also help manage their cost by putting guardrails.

Your responsibilities

As part of the log search team, you will be responsible to:

• Help build new features, ensuring the existing services scale up to ever growing data requirements, unblocking customers & evolving search as a platform for other product areas.
• Lead & mentor a team of software engineers. 
• Create an environment to foster professional and personal growth of each individual engineer in the team.
• Hire, develop and retain a strong team of engineers when required. 
• Partner with Product Management and Design to lead feature execution & deliver new features with a great user experience.
• Partner with Finance, Provisioning team, Sales Engineers and many other functions.
• Collaborate with product management, architects, and other engineering teams to create the technical vision and road map for the team.
• Work effectively with Ops/SRE and customer success teams to ensure timely response and resolutions to customer escalations & production issues. 
• Lead the design, development, and testing of large-scale, low latency high-volume microservices.
• Define and drive the best software development/engineering and operational practices for the team.
• Become an expert in the core Sumo Logic technologies (Scala, AWS, service-oriented architectures).
• Be able to communicate to stakeholders outside of engineering on technical matters, including customers.

 Your qualifications     

• Previous leadership/management experience (2+ years) in building and leading teams including hiring, retaining & managing performance. 
• Total experience of 8+ years of hands-on engineering and management.
• Strong technical aptitude to lead an engineering team
• Ability to meet challenges under demanding conditions and keep calm under pressure.
• Organized and able to work with many people to deliver product features on tight schedules.
• Agile development experience.
• A good understanding of CS Fundamentals, Microservices, Data Structures, Algorithms & Problem Solving
• B. Tech / M. Tech/ MS / PhD in Computer Science or related discipline.

About Us

Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.