Who You Are

Our Billing team is hiring an Engineering Manager to build the next generation SaaS platform managing financial operations such as Billing, Subscription and Accounts Receivable as part of Justworks’ vision to build a financial ecosystem that levels the playing field for small businesses everywhere.  

As Engineering Manager, you'll lead the team that owns the core backend service managing all business revenue and invoicing at Justworks. You will lead technical decision making on a mission critical team and be expected to take initiative in identifying projects that will enable us to meet business goals. We’re looking for people that have a passion for solving real-world problems and will thrive building a growing team.

Your Success Profile

What You Will Work On

• Lead the development process and delivery of mission-critical systems that manages the business revenue and invoicing for Justworks internal and external customers
• Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them
• Work cross functionally with teams (within engineering and across Justworks) to understand the requirements and opportunities for improvement
• Mentor engineers to help them grow their technical skills by fostering a culture of  technical excellence, innovation, and continuous learning
• Define and implement engineering best practices and processes to improve team efficiency and productivity
• Conduct code reviews, identify and resolve technical issues, and ensure code quality and scalability
• Attract, hire, and retain high-caliber engineers
• Help drive sound technical decision-making and lead technical conversations with other teams across Justworks
• Perform other related duties as assigned

How You Will Do Your Work

As an Engineering Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

• Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

• Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

• Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 8+ years of experience in a Software Engineering role, with a focus on backend and API development
• Minimum of 2 years of experience managing or leading a team of engineers that have delivered and supported mission-critical software
• Advanced knowledge of a server-side language such as Ruby or Python. 
• Fluency in at least one SQL dialect and experience in relational database schema design
• Strong communication skills with the ability to grasp and explain complex concepts to both technical and non-technical people
• Understanding of how to build resilient and maintainable systems in complicated business domains at scale
• Comfortable with ambiguity: you enjoy figuring out what needs to be done and setting appropriate deadlines and milestones to advance business objectives
• Ability to strike the right balance between competing product and engineering priorities to ensure the team delivers the right value to our customers
• Thrives in a collaborative environment where the best ideas win and can lead the team to get behind them to achieve the desired outcome
• Fosters an engineering culture that distills simple solutions out of complicated problems and uses good judgment to select the right tools for the job
• Track record of recruiting and retaining world-class engineers necessary to build high-performing engineering teams.
• High levels of empathy and interpersonal skills

Nice-to-Haves 

• Experience with Ruby on Rails 
• Experience in FinTech, banking, billing, accounting, or other similar industries

Technologies Used

• Ruby / Ruby on Rails / Sorbet / Python
• Docker, K8s, CircleCI
• MySQL / PostgreSQL / Snowflake
• Redis

The base wage range for this position based in our New York City Office is targeted at $220,000.00 to $242,000.00 per year.

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