Primary Function of Position
The primary objective of an Engineering Technician is to provide troubleshooting, testing, repairs, and MRB evaluation services to our systems manufacturing line meeting Quality and productivity goals within manufacturing. This person will play a significant role in the areas of Failure Analysis, First Pass Yield and MRB review.
Essential Job Duties
- Follow Production escalation process and provide engineering evaluation of any interruptions to production line.
- Perform quick triage of the issue and recommend best course of action to keep production moving. Perform simple reworks on the spot (cable crimping, solder components, tap threads, clean optics, adjust alignments etc.).
- Document all activities during escalation support in formal records.
- Review parts in MRB. Analyze failures in detail. Make decisions on dispositions. Document all findings in formal records.
- Diagnose failures on Systems Mfg line (System level failures, Sub-assembly failures, Test fixture failures).
- Perform failure analysis to component level and investigate root cause. Recommend corrective / preventive actions.
- Execute engineering level tests and collect data to support design of experiment activities or characterize a device.
- Support production with electronics/PCA programming and functional testing in the early phase of new product launches to shake out bugs, suggest improvements.
- Redline process instructions and drawings.
- Follow all corporate, safety, SOP, DOP procedures and regulations.
- Maintain calibration of all equipment.
- Perform other engineering technician duties as needed
Required Skills and Experience
- Minimum 2-3 years of component level troubleshooting experience on FPGA/Microprocessor-based Printed Circuit Assemblies (PCAs).
- Ability to perform failure analysis and troubleshooting with minimal supervision.
- Ability to troubleshoot complex PCAs down to component level.
- Effectively use of troubleshooting and measurement equipment such as oscilloscopes, multimeters, function generators, and custom test platforms.
- Understand wiring diagrams, schematics, assembly drawings, fab drawings, and mechanical component drawings.
- Working knowledge of computers, word processing and spreadsheet applications for documentation and data presentation.
- Ability to read, modify, and execute test scripts for debug.
- Ability to learn quickly and adapt to variety of technologies that allow effective troubleshooting.
- Good communication skills to be able to partner effectively with production technicians, supervisors, trainers, and engineers.
- Sense of urgency and Multi-tasking is essential to be able to support production line effectively.
- Experience with Agile, SAP, MES, and SPC or equivalent tools.
- Good communication and documentation skills.
- Strong analytic and problem solving skills.
- Must possess extensive knowledge/experience in troubleshooting electromechanical issues.
Required Education and Training
- Minimum AS in electrical engineering or related degree, military technical training or equivalent.
- Medical device experience is preferred but not required.
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
EEO and AA Policy
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.
