Engineer Infrastructure

Engineer, Chennai

As an Infrastructure Engineer, you will be responsible for maintain highly critical production and non-production environments catered across multiple data centers. You will be expected to function as the highest level of technical support and escalation for high severity Issues and requests related to Windows, ESX & CISCO UCS. You will take the role of Subject Matter Expert in automated and general ESX environments primary running on UCS hardware.

The Infrastructure Engineer should have sufficient troubleshooting knowledge & experience in working with windows systems connected to SAN/NAS storage systems, and production databases. Knowledge on networking fundamentals, current security concepts, as well as ESX & UCS hypervisors, to effectively cooperate with Infrastructure Network and Security teams to deliver solutions on a wide scale covering all the infrastructure environment aspects. Should be well rounded in all data center technologies to maintain the environment healthy.

Key Responsibilities

• Work with multiple stakeholders in a technical bridge call to solve the problems related to Windows, ESX & UCS within timelines to meet SLAs.
• Independently Handle critical issues related to Windows OS, ESX clusters & UCS H/W and fix them.
• Identify the RCA and implement the permanent resolutions on time.
• Must have hands on experience in configure and manage ESX clusters at large scale.
• Experience in managing, monitoring & configuring UCS hardware
• Knowledge in load balancers
• Review the production environment regularly, identify potential failures and propose the solutions to address them.

• 3-5 years equivalent hands-on experience in infrastructure engineering and administration with specialized skills in systems engineering, with knowledge on infrastructure automation.
• Must have in-depth knowledge on UCS chassis / bare-metal blades, FI, networks & disks and other CISCO H/W architecture
• Must have Advanced knowledge in navigating and troubleshooting Windows operating systems and ESX clusters on UCS platforms including VMware.
• Hands-on experience in enterprise infrastructure automation platforms such as PowerShell, Python, BASH, etc. Certificate for any of the platform is a plus.
• Complete knowledge on change, incident & problem management processes.
• Knowledge in enterprise infrastructure configuration tools like Ansible / Puppet
• Complete understand on how infra components like servers, database, network, storage, firewalls, AD, DNS, monitoring etc. connect and co-relate each other.
• Understand cloud technologies and infrastructure virtualization.
• Be flexible to hold and attend workshops; or perform remote site installation and configuration.
• Have good verbal and written communication skills (English) in both technical and non-technical communications

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion