Arcadis is seeking a Business Unit Leader for Engagement & Communications, ON for the Mobility Global Business Area (GBA) in Canada. This position will lead our Engagement & Communication team in BC.
As a Business Unit Leader, you will be responsible for profitably growing the Engagement & Communication business in ON with GBA Mobility strategy and financial targets. Responsibilities include:
Implementing the Mobility strategy:
- Lead the country business unit with ultimate accountability for P&L performance, service quality delivery within the unit; develop and oversee the implementation of the strategy to ensure service quality delivery, service excellence and profitable growth within the unit, to support the delivery of the line of business objectives
- Lead, motivate and develop a diverse team of senior specialists by recruiting, setting objectives and reviewing performance to ensure staff are developed, driven and have the necessary skills to deliver the programme objectives
- Develop and implement the country business plan for the unit and ensure the team understand it, and the role that they play in its achievement, through the development of the appropriate culture and the provision of context and clarity
- Lead the identification and targeting of clients through the delivery of service excellence to deliver growth in organic revenue and win work in the country business unit
Build strong relationships and create successful teams:
- Develop enduring relationships with clients to understand their business needs and ensure client satisfaction to improve retention and deliver organic revenue growth
- Coach and mentor practice group managers, service managers, project managers and technical managers within the Business Unit to ensure all projects are set up for success and appropriate governance is adhered to, with the goal of improved client satisfaction
- Lead the identification of talent in the business unit in both technical and project delivery capability and sales and promote career development by directing individuals who are identified, to the appropriate development programs
- Lead decisions on resource utilisation within the business unit and maintain the integrity of the unit composition and pyramid management structure to enable resource optimisation
- Lead the identification and management of risk in service delivery and ensure compliance with governance processes in the business unit to lead to service excellence and client satisfaction
- Maintain an in-depth and up-to-date understanding of the business unit’s clients and the market to identify key trends and emerging opportunities
- Develop relationships throughout Arcadis to foster cooperation and to maximise opportunities to cross-sell and trade-up
- Bachelor's or master's degree
- 15 years of experience leading and growing a significant business function within a professional services firm
- You will be able to inspire multi-disciplinary teams around a common purpose and demonstrate significant leadership capability
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Additional information
As part of Arcadis' selection process, candidates may be requested to consent to background checks relevant to the role under consideration for, prior to receiving a job offer (as applicable under law). These could include work references, education and credential confirmation, employment verification and driver’s license record.
We thank all applicants for their interest. However, only those selected for an interview will be contacted. Arcadis is proud to be an Equal Opportunity Employer, including disability.
Join Arcadis. Create a legacy.
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