Resource Innovations is seeking an Energy Efficiency Service Provider Network Manager to join our growing team in Chicago, IL. As an Energy Efficiency Service Provider Network Manager, you will be responsible for supporting the development of an evolving energy efficiency service provider network used to facilitate and enable the delivery of energy efficiency programs. This position will be the externally facing manager of a dynamic contractor network with capabilities in lighting, HVAC, refrigeration, and more to support the delivery of energy efficiency programs to utility customers.
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
Duties and Responsibilities
- Manage an energy efficiency service provider network of 75-80 contractors on behalf of a utility sponsored Energy Efficiency program in the Chicagoland area.
- Be the publicly facing point of contact for the program, as advertised on customer flyers, fact sheets, and the utility website. Field calls as needed about customer leads and direct to the appropriate channels.
- Provide regular communication to the contractor network via email, phone calls, webinars, round tables, and regular 1-1 site visits to cover a range of topics including program rule and guideline changes, collecting documentation required to participate in the network, collecting market feedback, delivering non-compliance letters when necessary, discussing sales strategy and annual goals and more depending on the needs of the program.
- Perform ongoing outreach to contractors with skills relevant to the program's needs, particularly networking with contractors that have comprehensive abilities in lighting, HVAC, and refrigeration. Manage a Request for Qualification (RFQ) search 1-2 times per year to staff the network appropriately.
- Routinely meet with the client to discuss strategic initiatives for the network to understand client needs and opportunities.
- Manage and deliver required reporting to the client.
- Developmental opportunity to manage 1-2 Project Coordinator positions once proficient in the role.
- Other duties as assigned.
Requirements
- Bachelor's degree required in engineering, environmental science/studies, business or other relevant area of study.
- 5-7 years of professional working experience in energy efficiency.
- High attention to detail.
- Demonstrated interest in sustainability and passionate about making a meaningful impact on the environment.
- Strong interpersonal skills, including the ability to respectfully handle difficult conversations.
- Reporting experience to include the design, analysis, and delivery to an audience.
- Ability to effectively communicate (oral, written, presentation, public speaking) with internal customers and external clients.
- Proven ability to manage multiple priorities, time management, and problem resolution skills.
- Proficiency with Microsoft Office suite.
Preferred skills, education and experience
- Master's degree preferred in engineering, environmental science/studies, business or other relevant area of study.
- 3-5 years of professional working experience with utility sponsored energy efficiency programs, particularly in program management and program design.
- Experience in networking and recruiting relevant parties to participate in professional networks, particularly with trade associations or other applicable associations or networks.
- People management experience, including experience with hiring, training, coaching and career development.
Benefits
Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.
About Resource Innovations
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.
Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.
The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.