At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.
This is a Hybrid that goes into the office about once a week.
The Endpoint Engineer is responsible for testing, monitoring, patching, application deployments, and configurations for all POS, workstation, and mobile devices across Torrid. This includes responsibility for the maintenance and upkeep of the operating systems and software packages on all client devices in support the business. The environment consists of Windows, macOS, IOS, and Android Devices.
What You’ll Do:
- Develop risk management strategies that align with business and operational goals.
- Assess, Plan, Communicate, and Implement processes to manage IT and regulatory risk.
- Design, develop and maintain all IT Policies and Procedures in areas of system access, cybersecurity, change management, computer operations, system development, and IT general controls.
- Provide technical support in the assessment, design and implementation of ITGC requirements.
- Coach control owners and operators to ensure quality, consistency, and operability of new and existing controls.
- Lead and perform risk assessments including both in-house systems and vendor-based solutions around system compliance and industry standards such as ISO, COBIT, NIST/CIS, and ITIL.
- Work with both the internal audit group and external auditors to assist with and direct requests during quarterly and annual audits.
- Own, Manage and monitor control activities (i.e., User Access Reviews, CCPA/CCPR workflows, etc.) ensuring accuracy and timely completion.
- Drive and monitor control remediation efforts as identified by management, internal audit, or external auditors.
- Identify IT risks within business processes and design/scope appropriate IT application controls to address unmitigated risks.
- Identify and communicate recommended controls and control deficiencies to stakeholders.
- Maintain broad knowledge of best practices and trends in the fields of Cybersecurity, Security Frameworks, IT Risk Management, SOX Section 404, CCPA, PCI and IT General Controls.
What You’ll Need:
- 5+ Years of experience with Endpoint engineering design and support with the following:
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Microsoft Windows Desktop, Windows Sever, Office/M365, and Active Directory
- SCCM, Altiris or JAMF
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Poweshell, Bash or Windows Shell
- Previous experience with ITIL framework
- Previous experience with ServiceNow
- 2+ years of experience in the Retail industry
- Experience supporting creative teams using Adobe suite of products on MacOs
- Prior experience with Oracle X-Store
- Previous experience with Point of Sale (POS) devices
What You'll Get:
- A culture where people are accepted and encouraged to be who they are.
- Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
- Comprehensive wellness package including, medical, dental, vision, and Flexible Spending Account
- Generous 50% employee discount and access to employee-only sales.
- Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
- Child Care Discount at participating locations.
- Tuition reimbursement program
- Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
- Discounts on cell phones, and computer purchases, entertainment tickets and more.
- Pet insurance for your fur babies.
- Work and learn alongside industry-leading executives while making huge strides in impacting the lives of women.
- You’ll be challenged and grow. Opportunity for upward mobility is available at all levels of the organization.
Salary range $99,720 - $121,062. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:
E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
