ORGANIZATION SUMMARY:
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief seeks an Employment Relations Senior Specialist. This position plays a crucial role within our refugee resettlement agency, focusing on building strong relationships with employers, attending job fairs and related events, and forming partnerships to benefit our clients. This position also involves assisting with special projects, such as job readiness classes. Could have a client case load of up to 50% or more.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This role is responsible for supervising others and includes responsibilities consistent with supervising employees including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.
Employer Networking and Partnerships:
- Establish and maintain relationships with local employers to create job opportunities for refugees.
- Attend job fairs, industry events, and networking functions to promote the agency and its clients.
- Develop partnerships with individuals and organizations that can provide additional support and resources for our clients.
Client Support and Coordination:
- Assist in the organization and delivery of job readiness classes and workshops.
- Coordinate employment-related activities and initiatives within the agency.
- Provide support to clients in their job search efforts, including resume preparation, interview practice, and job application assistance.
Special Projects:
- Participate in special projects as assigned, contributing to the overall effectiveness of the Employment Department.
- Conduct research, gather data, and prepare reports to support project objectives.
- Collaborate with internal and external stakeholders to ensure successful project outcomes.
General Duties:
- Support the Employment Department in daily operations and administrative tasks.
- Maintain accurate and up-to-date documentation and records.
- Contribute to team meetings, strategy sessions, and training programs.
Compliance and Reporting:
- Ensure program compliance with all relevant federal, state, and local regulations, as well as organizational policies.
- Maintain accurate and up-to-date client records and program documentation.
- Prepare and submit timely reports to funders, stakeholders, and organizational leadership.
- Conduct regular audits of client files and program processes to ensure quality and compliance.
Community Engagement and Partnerships
- Build and maintain relationships with community partners, employers, service providers, and other stakeholders.
- Represent World Relief Texas at community meetings, events, and forums.
- Advocate for the needs and rights of refugees and asylees within the community.
Knowledge, Skills, & Abilities
- Excellent interpersonal and communication skills
- Ability to manage multiple demands and deadlines with flexibility
- Ability to maintain records and reports
- Detail-oriented and organized
- Demonstrates initiative, flexibility, and responsibility
- Ability to communicate clearly, both orally and in writing
- Effectively manage stressful or crisis situations
- Fluent in languages spoken by clients preferred, but not required (Spanish, Arabic, Farsi, Dari, Pashto, Haitian Creole, Swahili and Pashto)
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Proficient in Microsoft Office applications
- Fluency in an additional language such as Spanish, Arabic, Farsi, Dari, Pashto, Haitian Creole, Swahili and Pashto is preferred
- Ability to work a flexible schedule including occasional early mornings and evenings.
- At least one-year experience in an office environment
- Valid Driver’s License and good driving record
- Up to 50% domestic travel only required
World Relief offers a competitive benefits package (25 hours + per week):
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
· The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
· Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
· The employee frequently is required to sit, reach with hands and arms, talk and hear.
WORK ENVIRONMENT:
· General office setting. World Relief also offers hybrid and remote schedules for limited positions.
· Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
· Year-end archiving activities involve repeated lifting and bending.
· Physical, emotional and intellectual demands
· Equipment used: Employee computer (desktop or laptop), printer, and copier.
· All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
We are proud to be an EEO/AA employer M/F/D/V.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Legal Background in the United States
World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.
In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.
Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.
