World Relief is hiring an

Employment Coordinator

High Point, United States
Full-Time
ORGANIZATION SUMMARY:
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
 
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

The Employment Coordinator position provides critical services and counsel to refugees, asylees and other immigrants as they search for initial employment or seek career advancement and job upgrade opportunities. This position assists refugees and those granted asylum to become economically self-sufficient by preparing them for employment, utilizing employer contacts to place them in jobs, counseling on job upgrades and career pathway opportunities, and maintaining and expanding an employer network.

Role & Responsibilities

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Client Services
  • Screen incoming refugee arrivals and other participating populations for eligibility for Match Grant and other employment-based programs.
  • Provide employment orientation for WRT clients and MG orientation when applicable
  • Provide employment counseling to clients that may include individual meetings, informing about job prospects, following up on job leads, and reviewing available career pathway opportunities.
  • Work collaboratively with other members of WRT to creatively address barriers to self-sufficiency.
  • Provide mediation services between clients and outside entities (i.e., neighbors, landlords, volunteers, service providers, etc.), and additional adjustment counseling as needed.
  • Assess client’s skills and experience in order to develop an employment plan with reasonable goals and strategies that will lead to employment. 
  • Develop contacts and relationships with new employers to increase interest in hiring WRT clients as well as maintain and strengthen existing employer relationships. 
  • Teach and/or coordinate Vocational Skills Training Class and other classes using prepared curriculum.   
  • Schedule clients for weekly Vocational Skills Training Class. 
  • Schedule interpreters when needed. 
  • Provide follow-up and case management to support clients post job placement.   Administrative Responsibilities
  • Maintain accurate records of client files, case notes, database entries, and reporting records 
  • Satisfying documentation and reporting requirements in accordance with state and federal grant standards
  • Submit monthly, semi-annual, and annual program reports in collaboration with the Opportunity Services Manager
  • Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
  • Provide supervision and accountability for interns in collaboration with the internship program.
  • Work with community colleges to ensure that clients are enrolled in classes as appropriate.
  • Arrange transportation for clients to orientations, classes, and job interviews as needed. 
  • Perform other duties as required. 

Knowledge, Skills, & Abilities

  • BA/BS and background in social services or case management preferred
  • Experience in volunteer or project coordination preferred
  • Highly self-motivated with strong follow-through and problem-solving skills
  • Direct-service experience with vulnerable populations preferred

Requirements

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
  • Cross-cultural experience required
  • Strong Administration and multi-tasking skills required
  • Valid driver’s license, regular access to vehicle, and ability/willingness to drive clients to appointments
  • Occasional evenings or weekends required

World Relief offers a competitive benefits package (25 hours + per week):
 
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
 
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
 
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year. 
 
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
 
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

PHYSICAL DEMANDS: 
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
·         While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
·         The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
·         Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
·         The employee frequently is required to sit, reach with hands and arms, talk and hear.
 
WORK ENVIRONMENT: 
 
·         General office setting. World Relief also offers hybrid and remote schedules for limited positions.
·         Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
·         Year-end archiving activities involve repeated lifting and bending.
·         Physical, emotional and intellectual demands
·         Equipment used: Employee computer (desktop or laptop), printer, and copier.
·         All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
 
We are proud to be an EEO/AA employer M/F/D/V.
 
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
 
Legal Background in the United States
World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.  
 
In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.
  
Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.
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