Employee Experience / People Coordinator

Not Your Typical Employee Experience/ People Coordinator Role

This isn’t your typical Employee Experience/ People Coordinator role. We’re a fast-scaling fintech payments startup where you’ll build, innovate, and make an impact from day one. If you’re looking for cushy corporate comfort, this isn’t the place. But if you’re ready to roll up your sleeves, navigate chaos, and help shape the future of payments - read on.

We’re Navro, a rapidly scaling B2B payments startup, and we’re looking for an organised, detail-oriented, and proactive People Coordinator to support our People team. You’ll play a crucial role in ensuring smooth recruitment operations, scheduling, and candidate experience across multiple time zones. This isn’t a passenger role - we’re bringing you in for your expertise and relentless drive to make an impact.

Who We Are 

We are transforming payments for global platforms and e-commerce businesses. As the world’s first payments curation platform, we simplify cross-border transactions by uniting best-in-class infrastructure into a seamless ecosystem, enabling businesses to scale and operate effortlessly across borders. Cross-border workforce payments are slow, expensive, and outdated. We can’t be. Businesses rely on us to pay their people accurately and on time - contractors, freelancers, and employees across the globe. When we say we’ll deliver, failure isn’t an option. If we don’t do what we said we would, people don’t get paid - not just a transaction delayed, but real workers left without wages. That means a developer in Argentina missing their paycheck, a freelancer in the Philippines unable to pay rent, or a contractor in Poland unable to get to work. No excuses. No passengers. No tolerance for politics or mediocrity.

Requirements

What This Role Demands:

You Own It – You’re accountable for our London office, ensuring it runs smoothly, managing office supplies, booking meeting rooms, and greeting candidates. You also coordinate scheduling requests, team training, and interviews. If something needs to be done, you make it happen.

You Take Initiative – If an interview process is clunky or a calendar system isn’t working, you take the lead in fixing it. If the office isn’t up to scratch and people are leaving their stuff everywhere, you step in and ensure a tidy, welcoming space for employees and visitors.

You Ask the Hard Questions – You challenge processes, seek efficiency, and make us better. How can we make scheduling smoother? How do we create an even better candidate experience? How can we optimise office management?

You Fix What’s Broken – If a process isn’t working, you don’t just flag it—you solve it. Whether it’s coordinating interviews, improving onboarding, or ensuring the office is running like a well-oiled machine, you step up.

You’re Hands-On – One minute, you're coordinating interviews across EMEA, the next you're booking rooms, setting up spaces for meetings, or welcoming candidates. You don’t mind getting stuck in to make sure everything runs smoothly.

You Thrive in Chaos – Startups are messy. Priorities shift, calendars get double-booked, and schedules change at the last minute. You stay calm, keep things organised, and make it all work.

You Handle the Pressure – Fast-paced. High stakes. You balance multiple projects, manage tight timelines, and keep moving forward.

You’re Here for the Journey – This is career-defining. It’s hard, rewarding, and not for the faint-hearted. If you’re ready to grow alongside Navro, let’s build something amazing together.

What You’ll Be Doing:

• Managing day-to-day office operations, including booking meeting rooms and ensuring a welcoming environment.
• Supporting interview scheduling across EMEA and beyond.
• Welcoming candidates for on-site interviews, ensuring they have a great first impression.
• Managing high-volume requests and coordinating complex calendars across multiple time zones.
• Arranging travel details and in-person interviews when needed.
• Assisting in preparing employment contracts and ensuring compliance with hiring processes.
• Working closely with the People Partner and People Operations Specialist to streamline recruitment, onboarding, and offboarding processes.
• Championing candidate experience and supporting employer branding initiatives.
• Adapting quickly to changing priorities and thriving in a fast-paced startup environment.
• Supporting wider People Team objectives where required.

What We’re Looking For:

Office & Scheduling Pro – You balance office coordination, scheduling interviews, and managing logistics with ease.

Detail-Obsessed – Nothing slips through the cracks. You double-check every detail to ensure a seamless experience.

 Candidate Champion – You understand that hiring is more than logistics; it’s about creating an exceptional first impression and candidate experience.

 Communication Guru – You liaise seamlessly with hiring managers, candidates, and recruiters across different regions.

 Problem Solver – You find solutions quickly and keep processes running efficiently.

 Collaborator Extraordinaire – You work seamlessly across teams, ensuring a smooth recruitment process and efficient office operations

Why Navro?

• Lead and Shape the Future: This is your chance to build and grow a market from zero to one.
• Make Real Impact: Your decisions will directly shape Navro’s growth journey.
• Innovative Environment: Be at the forefront of Fintech innovation and payments disruption.
• Career-Defining Role: This isn’t just another job. It’s a legacy.

Ready to Build Something Big?

This is your chance to leave your mark. If you’re ready to lead, build, and grow with the intensity that only startups offer, we want to hear from you.

Apply now and be part of Navro’s journey to revolutionise global payments with us!

Benefits

As part of this role you will receive the following:

• You will enjoy 26 days of annual leave (excluding Bank holidays)
• Volunteering & Compassionate leaves
• Maternity and Paternity leaves
• Private Healthcare 
• Company Options Scheme
• Team socials
• Comprehensive, interactive & engaging Training - Leadership, Communication and Presentation Skills, Behavioural Profiling, Conflict Management, etc
• Career frameworks
• Flexibility surrounding other commitments; within your team we will work around child-care or other appointments you have. We just ask for advance notice!
• Working in a diverse and inclusive environment where we ensure that our people thrive

Navro does not accept unsolicited resumes from search firms/recruiters. Navro will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.