Thompsons Travel is looking for an Emergency / After-Hours Senior Consultant, who has experience in client servicing and has outstanding customer service skills. Suitable candidates will service the after-hours facility.
Important Criteria:
- Are you able to manage your time, together with delivering expertise to travellers?
- Are you process driven?
- Respectful to clients, colleagues and suppliers as well
- Adhering to our company values.
- Able to work well under pressure.
- Able to resolve urgent matters and offer alternative solutions timeously.
- Are you able to work independently?
- Previous experience in after-hours is essential.
Requirements
The following requirements are needed to deliver a customer focussed result:
- Minimum 5 years in corporate travel environment
- Online proficiency and experience
- Working knowledge of Excel and other MS Office Applications - Outlook
- Proficiency in Amadeus, Quicktrav & Galileo
- Good geographical knowledge
- Sound knowledge of fares and rules for both domestic and international travel
- Ability to meet deadlines, targets, and attention to detail critical.
- Good communication skills and a team player.
Benefits
Salary: To be discussed during the interview process
Availability: Immediately
