- Leads the settlement planning and the execution for Channel Management, from the Receipt of POS/Inventory Data to the Rebate Settlement/Payout for the EMEAi customer base (OEM + Distributor+ Retail).
- Serve as regional process owner to drive improvements and alignment across all aspects of rebates and claims settlements, as we harmonize rebate programs across all subsidiaries.
- Actively engage counterparts in Sales, Sales Operations, Marketing, Pricing, AR Collections, Finance budget management and across all segments of the supply chain to resolve and avoid customer concerns regarding rebate settlement. Identify opportunities for efficiency, aligns stake holder interests and drives solutions to streamline current practices.
- Provide functional guidance, training and support to off-shore Rebate Analysts to ensure Rebate payments are made accurately and timely on verified and validated criteria.
- Troubleshoot issues related to rebate disputes & deductions to determine cause, provide solutions, and manage operational escalations related to Rebate Settlement.
- Engage directly with the regional customer base to ensure healthy relationship dynamics as well as drive process improvements through the POS to Rebate Settlement interaction.
- Includes conflict resolution as it relates to disputed rebate payments, problem solving and customer negotiations.
- Ensure Rebate Settlement meets all internal controls requirements and external customer satisfaction.
- Assist with key periodic (month end close, quarter close, year-end etc.) business targets.
- Support enterprise-wide ERP, Rebate and Inventory tools implementations.
- Project management skills
- Ability to manage and drive projects to completion, managing stakeholder expectations and timelines
- Ideally Knowledge of Distribution Channel Management and Accounts Receivable
- Bias for action, ability to manage global stakeholders Leadership and strong business partnering across supply chain, pricing & sales-related organizations
- Systems aptitude, with knowledge of Model N, Oracle & SAP desired.
- Fundamental awareness of accounting principles
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
