Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 125,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
About the Role
Crunchtime is further expanding its reach into the global market, focusing on finding a leader who can support our growing EMEA team. In 2025 and beyond, our largest growth market will be the EMEA space, with us investing heavily in supporting restaurant brands' profitability and consistency worldwide. As an EMEA Sales Manager, you will be responsible for managing our UK based team of Account Executives and Business Development Representatives across all market verticals, playing a key role in our international expansion initiatives.
What you’ll do as a EMEA Sales Manager
- Lead a team of 4 Account Executive’s and 2 Business Development Rep’s to develop and drive sales opportunities across the Mid Market, Commercial, and Enterprise Segments.
- Facilitate a culture of performance and accountability across the AE teams and BDR teams
- Coach and develop the team’s skill set as well as individual growth
- Manage activities, pipelines, forecasts and closed deals to ensure above-quota results based on successful pipeline management
- Provide accurate forecasts to VP of Enterprise & EMEA Sales
- Collaborate with leadership to identify and launch initiatives to drive both new business and expansion revenue within the UK and GCC regions.
- Responsible for recruiting, hiring, and training new AEs / BDRs
What we’re looking for
- A minimum of 3 years managing Account Executives in SaaS
- Previous overperformance as an Account Executive and/or similar SaaS sales role
- Experience either as a Business Development Rep (SDR / BDR) or Business Development Rep (SDR / BDR) manager
- Successful track record of leading teams to exceed their goals
- Experience negotiating deals that are $50K-300K+ ARR
- Deep understanding of value-based sales and managing sales cycles efficiently
- Strong ability to coach key skill sets with a performance-management mindset
- Experience recruiting, on-boarding, and training AEs & BDRs
- Ability to review KPI data to identify trends in execution and to create action plans if necessary
- Self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment
- An individual experienced with on-site customer meetings and traveling 25% as needed
Nice to haves
- Experience with using GAP Selling and MEDDICC in pipeline reviews
- Experience in the Restaurant & Hospitality technology sector
- Experience managing both AE’s and BDR’s within one role
- Experience running teams that have a primary focus in the UK and/or GCC region
What you’ll get
- Competitive pay
- Uncapped commission
- Wellness perks
- Learning & development funds
- Company SKO / Off-sites in the US
- Opportunities for growth and career advancement
- Team-oriented culture with a big focus on individual contribution
- Work in an open environment on solutions that are reshaping the way businesses operate
Equal Employment Opportunity Statement
At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.
