Dubai, United Arab Emirates
Full-Time
- Produce Event Advisories and Situation Reports for Crisis Management Teams (CMTs) in MENA.
- Support IMT and CMT activations as directed by the EMEA Lead, including the production of After Action reports.
- Plan and deliver crisis management training to the aforementioned CMTs on an annual basis.
- Identify and keep track of preparedness and response gaps.
- Update CMT rosters on a regular basis.
- Support and/or lead team projects.
- Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities
- Engage with regional stakeholder teams to assess gaps in their internal crisis response playbooks and processes.
- Plan, develop, and conduct annual training as directed by the Regional Crisis Manager.
- Identify opportunities for education and awareness of crisis management methodology across the region.
- Update CMT rosters on a quarterly basis.
- Support IMT and CMT activations as directed by the Regional Crisis Manager.
- Support and/or lead program projects, including working with third-party vendors, developing project charters, identifying and meeting project milestones, develop and track project metrics and key performance indicators (KPI).
Requirements
Basic qualifications
- Arabic and/or Hebrew speaker is essential for the role. CV's will not be considered if candidates do not possess either of these linguistic skills.
- Bachelor's Degree in business or related field.
- 5+ years' experience implementing and/or managing crisis management, risk management, or corporate security programs.
- Ability to travel across assigned region.
Preferred qualifications
- Demonstrated ability to meet deadlines while managing multiple complex projects.
- Experience in managing the response to significant disruptive events.
- Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision-making.
- Works iteratively, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework
- Understanding of Business Continuity, Disaster Recovery and Resilience Planning.
- Strong understanding of crisis management and incident response.
- Knowledge of industry standards for crisis management and business continuity and operational risk management (ISO 22301, BS11200, ISO31000).
- Familiarity with Lean/Six Sigma principles.
- Strong critical thinking skills that enable problem solving and understanding complex, dynamic issues.
- Track record of having earned the trust of leadership by challenging norms, upgrading team performance, enabling growth, improving efficiency, and leading individuals without having any authority over them.
- Possess the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements.
- Proficiency in English writing skills is essential
Benefits
Control Risks offers a competitive package commensurate for the role and region
