Email & SMS Marketing Specialist - Variable Contractor

An Email Marketing Specialist develops and executes campaigns to drive engagement and revenue across B2B and B2C audiences. They manage automation, segmentation, and A/B testing to optimize performance while ensuring compliance with regulations. Additionally, they maintain list hygiene and deliverability best practices.

Your Responsibilities

Discovery

• Conduct comprehensive email program audits to assess technical configuration, segmentation, automation workflows, deliverability, and overarching performance
• Analyze key performance indicators to identify areas for improvement
• Participate in scoping and effort estimation during the discovery phase to assess resource allocation, timeline feasibility, and project complexity

Strategy Development

• Understand clients’ business objectives and make recommendations how email marketing can contribute to meet overarching project goals
• Develop and refine email marketing strategies that support lead generation, account-based marketing (ABM), and lifecycle nurturing for B2B clients
• Develop and execute A/B testing plans to optimize channel performance 
• Utilize various strategies (ie. segmentation and personalization, dynamic content, automation) to meet or exceed project goals
• Support audience analysis and lead scoring strategy to enhance marketing and sales alignment

Delivery

• Create and maintain email automations and targeted campaigns, aligning messaging with the sales funnel and business goals
• Ensure effective integrations between relevant platforms
• Monitor and optimize email deliverability, sender reputation, and inbox placement rates
• Maintain consistency in brand voice and messaging 
• Oversee list management and segmentation
• Collaborate with adjacent team members to develop and execute cross-channel strategies to improve marketing performance

Reporting

• Compile bi-weekly performance reports, including analysis and optimization notes
• Identify reporting opportunities that allow the internal team to understand and adjust to performance 
• Present channel performance and strategic recommendations to internal and external stakeholders

Requirements

• 3-5 years of experience in email marketing with a strong focus on B2B lead nurturing and automation
• Experience managing SMS marketing is a plus
• Proficiency with both B2B (e.g., HubSpot, Marketo, Pardot, Salesforce)  and DTC (e.g., Klaviyo, Attentive) automation platforms 
• Comfortable working with cross-functional teams, including Design, Sales, and Demand Generation, to align email marketing efforts with broader marketing strategies
• Hands-on experience in B2B lifecycle marketing, from building multi-step nurture sequences to setting up lead scoring and integrating with CRMs
• Excellent communication skill with the ability to effectively present insights and strategic recommendations
• Strategic thinker with a collaborative mindset, eager to share ideas to develop the most effective marketing solutions
• Agency experience preferred