Ecommerce Product & Content Coordinator, Tile.com & Life360.com

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 66 million monthly active users (MAU), as of March 31, 2024,  across more than 150 countries. 

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family). 

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above. 

About the Job

We are seeking a detail-oriented and proactive Ecommerce Product and Content Coordinator to join our dynamic team. This role will play a pivotal part in our ecommerce operations, focusing on product set up, promotional pricing, merchandising, and content management system (CMS) content development on Tile.com and Life360.com. The ideal candidate will have a passion for ecommerce, strong organizational skills, and a creative flair for digital content creation.

The US-based salary range for this position is $80,000 to $105,000. We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Product Set Up and Maintenance: Coordinate the setup and maintenance of product listings on our ecommerce platform, ensuring accuracy, completeness, and optimization for marketing, search and conversion.
• Promotional Pricing: Assist in setting up promotional pricing and discounts, collaborating closely with marketing and sales teams to align with campaign objectives.
• Merchandising: Support the merchandising strategy by helping optimize product placement, categorization, attributes and cross-selling opportunities to enhance customer engagement and drive sales.
• Landing Page Development: Create wireframes/page prototypes and collaborate with the marketing team to align with project goals and user needs.
• CMS Content Development: Develop and update compelling content for CMS platforms, including home, category and landing pages, product descriptions, banners, and other digital assets to enhance user experience and SEO performance.
• Collaboration: Work cross-functionally with marketing, design, and product teams to align ecommerce strategies with overall business goals and brand standards.
• Analytics and Optimization: Monitor ecommerce performance metrics, analyze trends, and provide insights to optimize product listings and content effectiveness.
• Quality Assurance: Conduct regular audits to ensure data integrity, content accuracy, and adherence to ecommerce best practices.

What We’re Looking For

• Bachelor’s degree in Marketing, Business Administration, or a related field preferred.
• Proven experience (2+ years) in ecommerce operations, product management, or digital marketing.
• Strong proficiency in ecommerce platforms (e.g., Shopify, BigCommerce), CMS (e.g., WordPress, Contentful), digital analytics tools (e.g., Google Analytics) and digital asset manipulation (PhotoShop)
• Excellent written and verbal communication skills with a keen eye for detail and creativity.
• Strong Excel skills including data manipulation, pivot tables, and complex formulas for data analysis and reporting.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
• Familiarity with SEO principles and best practices in content management.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
• Flexible PTO, 13 company wide days off throughout the year
• Winter and Summer Week-long Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Be a Good Person - We have a team of high integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High Intensity, High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

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