Ecommerce Engineering - Staff, Backend Engineer

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year. We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world.

About Taiwan (TW) Engineering :

TW engineering is a new organization for TW core business. Coupang started the business in Taiwan in 2022 and the business is growing really fast and we see many opportunities there. We have been supporting TW business and services as virtual team concept so far, however it wasn’t enough to support fast growing. So we build dedicated TW engineering which has end-to-end ownership on TW systems. We work with TW Product team very closely to make a big business impact on TW market and record another history of Coupang in TW.

 The Role :

TW Engineering owns end-to-end TW Coupang core services. We started the team with small group but scope is large. The single team owns several domains now. As senior staff engineer, as a tech lead and architect, you will be working with many domain engineering teams to build the ownership on systems, build the tools, process and re-platform the systems to make core systems to be more flexible to support global business and engineering work to be more efficient in different regions.

As Staff Software Engineer, you will need to identify the underlying risks in our system and establish strategy and roadmap for these focus areas and lead the execution with talented engineers to achieve the milestones. It will include resilience improvement, building necessary tools, monitoring and better testing environments for engineering efficiency.

 Responsibilities :

• Provide technical direction and ensure that our engineers are working on building resilience and scalable systems.
• The bar raiser across tech engineering teams to lift team’s engineering / operational excellence with best practice.
• Prioritise and plan the projects and features sponsored by senior leadership, stakeholders and strategically important tech initiatives.
• Lead the projects with multiple domains.
• Refine and set the vision for the overall architecture plan and application of best practice architecture, design patterns and ongoing simplification of the system landscape.
• Own definition, measurement, and reporting of operational metrics.
• Collaborate with company platform team to connect our needs to platform team’s roadmap to leverage the platform to improve our system resilience and engineering velocity.

 Basic Requirements :

• Bachelor/Master/PhD in Computer Science or Engineering, or related field
• 8+ years of experience in software development in large distributed systems, web services and Java
• Demonstrated experience in creating a vision, influencing cross-functionally and driving a technology organization to meet ambitious goals
• Strong delivering software products competency in an environment that rapidly changing requirements with appropriate trade-off
• Strong sense of ownership, urgency, and drive
• Strong verbal and written communication skills
• Experience working closely with global distributed teams

 Preferred :

• 8+ years of experience in software development with hands-on architectural experience in delivering innovative engineering excellence and system availability (e.g., SRE)
• Experience working in tier-0 systems