Role: -Dynamics XRM Technical Analyst (Senior CRM Developer)
Responsibilities:
• Analyze business processes to identify opportunities for improvement
• Demonstrates proficiency in CRM technology. Understands business process and relates knowledge to product functionality
• Implement, deploy and support Microsoft Dynamics CRM
• Configures the application to meet business requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, and third-party tools
• Identify creative work-around to meet requirements without the development of custom code
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code
• Design and integrate business processes and data flows between CRM applications and other applications.
• Develop data conversion and testing strategies
Education, Certifications and Experience:
• 5+ years of proven consulting, technical leadership and development experience on large-scale enterprise software implementations
• 5+ years experience implementing large packaged CRM applications (Microsoft Dynamics CRM, Siebel) required
• 3+ years of implementation experience with MS Dynamics CRM, Siebel or Salesforce.com, in a medium to large scale (100+ users) environment required; 2+ years experience implementing Microsoft Dynamics CRM preferred
• 2+ years of .Net in an Software Development Kit (SDK) environment required
• Experience with Dynamics CRM 2015 or higher required
• Jscript experience required
• CRM data migration/integration required (SQL Server Integration Services (SSIS) preferred)
• CRM custom report development preferred (SQL Server Reporting Services (SSRS) required)
• Microsoft Dynamics CRM Certification preferred
• Financial Services / Banking domain knowledge in the Customer Management / CRM space is an advantage
All your information will be kept confidential according to EEO guidelines.
