Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Support representative specializing in transportation software, with the chance to relocate to Greece! In this role, you will assist Dutch-speaking clients by providing exceptional support and guidance on our innovative transportation solutions. If you are enthusiastic about technology and customer service, and you're ready for a new adventure in a beautiful country, we would love to hear from you!

Responsibilities

• Provide high-quality customer support via phone, email, and chat in Dutch.
• Assist customers with inquiries related to transportation software and resolve technical issues.
• Educate users on product features and functionalities to maximize their experience.
• Manage and resolve customer complaints in a professional and timely manner.
• Document customer interactions accurately to maintain quality service.
• Collaborate closely with team members and other departments to enhance product offerings.

Requirements

• Fluency in Dutch (both spoken and written) is required.
• Strong communication skills and a customer-oriented mindset.
• Previous experience in customer support, especially in the software or technology sector, is preferred.
• Good problem-solving skills and an eagerness to help customers.
• Willingness to relocate to Greece and embrace a new cultural environment.
• Ability to work effectively within a team and adapt to changing environments.
• Experience with transportation software or related technologies is a plus.

Benefits

• Private Health Insurance

• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )