Patrique Mercier Recruitment is thrilled to offer a fantastic opportunity for a Dutch Speaking Customer Support representative for one of the big five software companies, with full relocation support to Greece! This is an exciting chance for individuals who wish to provide exceptional support while experiencing the vibrant culture and lifestyle of Greece. As a member of the customer support team, you will assist Dutch-speaking clients with their inquiries, ensuring a premium service experience. If you are fluent in Dutch and ready for a new adventure, we invite you to apply!

Responsibilities

• Provide top-notch customer support via various channels including phone, email, and chat in Dutch.
• Assist customers with inquiries about software products and services.
• Effectively manage and resolve customer complaints and technical issues.
• Guide customers through product features and functionalities to maximize their experience.
• Maintain accurate records of customer interactions for quality assurance and improvement.
• Work collaboratively with team members to enhance the overall customer experience.

Requirements

• Fluency in Dutch (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Previous experience in customer service or support roles is preferred.
• Excellent problem-solving abilities and a commitment to customer satisfaction.
• Willingness to relocate to Greece and adapt to a new cultural environment.
• A positive, enthusiastic attitude and ability to work effectively in a team.
• Experience with customer service software is a plus.

Benefits

• Private Health Insurance

• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )