Porto, Portugal

Full-Time

Handles incoming calls or inquiries from clients: by email, chat or phone;
Assists customers effectively by solving problems;
Provides customer additional information or explains services;
Discusses products offered and ensures customer satisfaction;
Tactfully handles confrontational or stressful interactions with the public;
Completes supporting paperwork and data entry as required;
Accurately captures customer information;
Creates and maintains service reports.

C2 or Native level of written and verbal communication skills in: Dutch;
Good command of English (B2 Level);
Minimum: High School Diploma;
Proficient in using computers (Windows, MS Office, and other common software);
Excellent communication skills and a customer-centric mindset;
Flexible and quick learner, able to adapt continuously;
Ability to multitask;
Ability to tactfully handle stressful and difficult situations;
Possess strong problem-solving skills.

Signing Bonus up to 3000€;
Work Location: Lisbon;
International career in a multicultural environment;
Training and familiarization phase;
Opportunity to grow in a multinational company;
Accommodation in a shared apartment;
Refund of initial flight expenses;
Free annual flight to the homeland;
Health Insurance since day one in the company;
Free Portuguese language courses, surfing, soft trekking, and much more.

Apply for this job

Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!

Get hired quicker

Be the first to apply. Receive an email whenever similar jobs are posted.

Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Customer Service Q&A's

Report this job

Kvinne Consulting is hiring a

Dutch Speaker for Customer Service (Portugal)