Porto, Portugal

Full-Time

Provide excellent customer service through various communication channels (phone, email, chat).
Resolve customer inquiries and issues promptly and professionally.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to ensure customer satisfaction.
Ensure compliance with internal processes and procedures.
Assist with customer feedback and help improve service quality.

C2 or Native level in Dutch or German:
Good command of English (B2 Level);
Minimum: High School Diploma;
Proficient in using computers (Windows, MS Office, and other common software);
Excellent communication skills and a customer-centric mindset;
Flexible and quick learner, able to adapt continuously;
Ability to multitask;
Ability to tactfully handle stressful and difficult situations;
Possess strong problem-solving skills.

Signing Bonus up to 3000€;
Work Location: Lisbon;
International career in a multicultural environment;
Training and familiarization phase;
Opportunity to grow in a multinational company;
Relocation Package + Accommodation in a shared apartment;
Refund of initial flight expenses;
Free annual flight to the homeland;
Health Insurance since day one in the company;
Free Portuguese language courses, surfing, soft trekking, and much more.

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Kvinne Consulting is hiring a

Dutch or German Customer Service (Lisbon or Porto)