Who We Are:
FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Chattanooga, Birmingham, Buffalo, Omaha, Detroit, Atlanta, Gainesville, and Kansas City, FitzMark has been able to sustain growth in a complex industry and market.
At FitzMark, success is driven by emphasizing our employees’ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom.
Are you ready to make your mark?
Duties and Responsibilities
- Build and manage relationships with drayage carriers through sourcing using warm and cold calls
- Input and execute loads for dispatch/pick-up according to clients’ needs and requirements while maintaining flexibility to customer demands
- Independently coordinate available carriers with customer freight
- Work with other members of the Drayage Team to ensure all drayage freight is covered efficiently and effectively
- Gather pricing information for better negotiation and capacity planning
- Monitor and track shipments to provide timely updates to the Business Development and Account Management Teams
- Manage up to date market trends as it changes daily and seasonally
- Communicate with carriers and internal departments with a sense of urgency to schedule pickups, deliveries, updates, and resolve any issues
- Establish and create carrier relationships and partnerships at national port and rail heads
- Track and Trace containers to avoid demurrage and rail storage
- Develop a solid understanding of the import/export process for ocean containers including the customs clearance process, rail/terminal operations, and the specific information needed to keep containers moving
- Ensure all documentation regarding drayage shipments are correct, clear, and communicated to the appropriate parties and proactively identify when missing details will causes problems before they occur
- Possess a strong understanding of rate reconciliation for drayage shipments
- Understand accessorial and the importance of time sensitive resolution
- Ensure all shipments are properly billed within company guidelines and timelines
Experience and Qualifications
- High School Diploma Required
- Bachelor's degree or equivalent experience highly preferred
- Prior Carrier Sales experience required
- Experience conducting business over the phone highly preferred
Knowledge and Skills
- Superb verbal and written communication, strong phone presence
- Proven ability to work independently and be a team player in a fast-paced environment
- Possess the "Hungry" and "Hunter" mentality
- Ability to problem-solve and handle high-stress environment while hitting KPI’s
- Strong people skills including ability to build relationships with carriers
- Determination and tenaciousness with strong work ethic, self-motivation, and sales drive
Benefits and Perks
- Paid Industry Training
- On-Site Gym (Indianapolis, Chattanooga, Birmingham)
- Comprehensive Benefits Packet (Medical, Vision, Dental)
- Company Provided Life Insurance + Optional Additional Policy
- 401(k) with Company Match or Gradifi Student Loan Repayment Assistance
- Employee Assistance Program (EAP)
- Health and Wellness Program
- Paid PTO and Holidays + Unlimited PTO Policy on 1-Year Anniversary
- Free Onsite Parking
- Casual Dress Code
FitzMark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment , including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
