Takealot.com, a leading South African online retailer, is looking for a highly talented Dispatch Clerk to join our team in Johannesburg.
We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
Its primary objective therefore centres around strict timelines, efficiency, and cost effectiveness.
This position reports to Supply Chain Coordinator/ Stock Controller/ Outbound Manager
Your responsibilities will include:
- Ensure correct dispatching of parcels, including weighing of parcels, and dispatching of parcels as per standard operating procedures and service level agreements;
- Check exception reports and provide feedback to all key stakeholders;
- Scan parcels and identify any discrepancies between own information and that of the courier company;
- Perform reconciliations of stock take;
- Comply with all health and safety regulations and practices;
- Identify, analyze and report on opportunities for growth, improved efficiencies, and achievements;
- Ensure effective customer relations management, making changes where appropriate to continually improve customer service, and addressing any escalated or long-standing problems; and
- Maintain accurate records of local deliveries.
Attributes required:
- Attention to detail
- Results and detail orientated.
- Good verbal communication skills
- Good written communication skills
- Physically fit and able to work in extreme working environments.
Qualifications:
- Grade 12
- 1-2 years experience in a supply chain and/or warehousing environment
- Basic knowledge of relevant software packages and applications.
The Environment:
- takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, it’s all in the execution after all.
- We love what we do and what we are creating.
We seek to Employ an Extra Ordinary Mind who:
- is forthright but respectful
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed, and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change accepts it is a constant, and always looks for solutions to do something better and faster
- is business SMART. Able to think about problems from a business perspective using technical and product input
- is curious and challenges the status quo
- is innovative and enjoys iteration
- is collaborative
- will be at the cutting edge of developing new concepts for takealot.com.
-
thinks like an owner of the business.
- is SMART, has INTEGRITY, and is HARDWORKING
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.
