Job Responsibilities
Responsible for the professional and efficient managing of photographers, photo editors, specialists, and vendor relations, via telephone calls and messages as well as a variety of clerical duties of discovery operations.
Conduct quantitative and qualitative research to understand the appeal of different genres across target audience demographics.
Own content merchandising planning and implementation over elmenus app/website.
Managing a team of discovery specialists to cover more areas acquiring the necessary information to add more restaurants on the platform.
Responsible for the discovery page on the app and its impact regarding visuals and conversion, and executing new initiatives for boosting said metrics.
Represent the Company to both internal staff and external vendors in a manner that is at all times professional, knowledgeable, tactful, poised, and efficient
Managing an effective scheduling procedure and coordinates booked cases efficiently in terms of time and transportation needs in a given day/week per each photographer
Processing Daily pendency report and resolving any issues that may arise
Financial and operational planning for studio and photographers in-house or third-party.
Regularly reporting key metrics like productivity, volume and quality metrics to stakeholders
Collecting and analyzing data and testing solutions for process improvements and new initiatives
Providing daily supervision as well as mentoring, training, development and performance management of discovery team
Creating training and process documentation that complies with imagery quality guidelines.
Follows imagery guidelines to prepare products for imaging and adhering to high quality standards
Facilities requests-process all client/tenant service requests or issues in a timely manner by dispatching calls to the appropriate departments to ensure a case is created/resolved
Using systems/data to track and plan for volume and flow of product that requires imaging
