WHO WE ARE
Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.
ABOUT THE ROLE
The Director of Wholesale Accounts is responsible for developing and executing sales strategies to grow wholesale revenue with key Wholesale partners. This role supports high-value wholesale accounts, manages strategic partnerships, and identifies new opportunities to expand our presence allowing us to cultivate relationships with key wholesale clients.
Success in this role requires a deep understanding of the expedition industry and the ability to manage complex sales cycles, working in close collaboration with our Revenue Management team.
KEY RESPONSIBILITIES
- Wholesale Account Strategy & Growth
- Develop and implement a strategic growth plan for the expedition segment’s wholesale accounts.
- Identify and engage new wholesale clients within the expedition and adventure travel markets.
- Foster strong relationships with key accounts to ensure long-term partnerships and revenue growth.
- Collaborate with the VP, Sales -National & Strategic Accounts and other stakeholders to establish sales goals and revenue targets.
- Customer Relationship Management
- Serve as the key point of contact for major wholesale clients, ensuring exceptional service delivery.
- Conduct regular business reviews with wholesale partners to align on goals, share performance metrics, and identify growth opportunities.
- Address and resolve any client issues to maintainpartner satisfaction.
- Sales Execution & Performance Analysis
- Manage contract negotiations and ensure alignment with financial objectives and company policies.
- Monitor sales performance metrics, prepare reports, and present sales forecasts to senior leadership.
- Analyze market trends and competitor activities within the expedition segment,
MINIMUM REQUIREMENTS
- BA/BS degree or equivalent industry experience.
- 10+ years of experience in sales, preferably in wholesale or expedition travel.
- Experienced with Salesforce, Seaware, PowerPoint, Excel, Word and Outlook.
- Demonstrated success in managing high-value accounts and achieving revenue growth.
- Excellent negotiation, relationship-building, and communication abilities.
- Understanding of the expedition travel market, including trends and challenges.
- Strong skills in time management, handling multiple tasks, setting priorities, and meeting deadlines.
- The ability to work independently as well as with others in a team environment.
- Must be able to travel 50-75%, and work remotely (home-based position)
OUR BENEFITS
• Travel benefits for employees and their family
• Voyage of Discovery trips for employees to travel as guests
• Health insurance including Medical, Dental, Vision
• 401(k) plan with employer match
• Long-Term Disability, Life & AD&D Insurance
• Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care
• Pre-Tax Commuter Benefit
• 7-8 Paid Holidays
• 2-3 Floating Holiday Options (pro-rated per start date)
• Up to 15 days of vacation (pro-rated per anniversary year)
• Parental Leave
• Sick/personal days per city & state ordinance
• Pet Insurance discount
COMMUNICATION SKILLS
Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms.
COMPENSATION STATEMENT
Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.
For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.
EQUAL OPPORTUNITY EMPLOYER STATEMENT
At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.
Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.
