Director, VoIP Engineering

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

The Director Voice Engineering manages a vibrant Engineering team that’s located within our larger Technology organization. We’re a mission-driven team who’s focused on our people and how we can best work for and love the success of others.

What You'll Do:

• Manage a team of VoIP Engineers embedded in delivery teams
• Foster a culture of collaboration, innovation, and technical excellence
• Collaborate with other teams including, product, operations, technology, and software development on new product development
• Keep up to date on the latest carrier voice technologies.  Including attending technical conferences and industry meetings.
• Set and enforce the standard of quality for voice engineering
• Assist with escalations from the NOC on complex VoIP Engineering issues
• Negotiate purchase agreements, and support contracts with equipment vendors

*This is an on-site job opportunity*

What You Need:

• Previous experience as a voice engineer in a carrier or large enterprise network
• 5 years of experience managing an engineering team
• Experience with carrier voice equipment such as Ribbon, Audiocodes, Metaswitch or others
• Advanced to expert level knowledge of SIP, RTP and other common VoIP protocols

Bonus Points:

• Experience working with incumbents in markets other than US/Canada
• Experience with SIGTRAN/SS7

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.