We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
The Team:
Value Engineering operates at the very heart of Celonis, dovetailing our Go-to-Market with our Product & Engineering organization to maximize the value our customers realize from our technology.
The Role:
As a Director, Value Engineering for the High Tech Industry in North America, you will lead a team of leaders and Value Engineers and drive end-to-end customer value journeys, securing new customers and expanding success with existing customers within the High Tech Industry across N. America (ACV growth) and renewals (renewal rate). You are a trusted advisor to the Celonis Executive Team, supporting engagements with strategic customers and senior stakeholders.
As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with a proven consulting skill set and strong analytical abilities. You will foster a positive and supportive work environment for your teams, promoting employee satisfaction and career growth.
The work you’ll do:
Identify & Frame Value For Prospects/Customers
- Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption and renewing accounts
- Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence Platform across prospects and customers
- Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership
- Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform for our customers
Create & Scale Value Across The Portfolio
- Lead customers through the Celonis Value Journey. Landing, expanding, adoption and renewing
- Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
- Support our customers in building a strategic expansion roadmap embedding Celonis Process Intelligence Platform as a strategic business transformation platform in their organization and therefore drive adoption and expansion
- Present results and realized value to senior management and C-level executives
- Ensure customer success and architect improvement measures and manage change within the customer base
- Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases
Grow & Lead Celonis Talent
- Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship
- Lead by example and consistently demonstrate the Celonis Leadership Principles (lead with purpose, facilitate greatness, embrace difference, and cultivate balance)
- Effectively allocate Celonis resources to deliver on company sales, renewals, value, and adoption targets
- Communicate success and risks proactively within the organization
The qualifications you need:
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Leadership Skills: A previous people manager, you have proven ability to lead by example, including being on the front line with your teams, hands-on in all aspects and a role model for the organization.
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Sales & Commercial Acumen: Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer/allocate resources efficiently, and champion our value selling methodology with our customers
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Domain Expertise: Demonstrate your business domain expertise, such as in Finance or Supply Chain as well as ability to build a compelling value roadmap for the customer
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Industry Expertise: Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated Celonis Process Intelligence Platform roadmap
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Product Expertise: Experience with guiding customer’s IT teams throughout their Process Intelligence Platform journey, demonstrating hands-on the power of Process Intelligence Platform and proven ability to accelerate value realization by building dashboards, Apps, Action Flows
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Project Management: Plan and manage project scope, expectations and timelines. Leverage partners from the Celonis Ecosystem wherever possible.
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Executive Stakeholder Management: Experience in preparing and communicating results to stakeholders and management, both internally and externally.
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Value Selling Methodology: Demonstrate experience of following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessments and proofs, and demonstrate the full value potential of Celonis Process Intelligence Platform
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Value Realization: Proven track record of identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer
What Celonis Can Offer You:
- The unique opportunity to work with industry-leading process mining technology
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
- Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
About Us:
Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Equal Opportunity at Celonis:
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
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