Director, Technical Program Management

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 77 million monthly active users (MAU), as of November 2024, across more than 170 countries. 

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family). 

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.

About the Job

Life360 is looking for an experienced leader to head up our Technical Program Management team. Reporting to the CTO, this role will be responsible for ensuring all of our major programs across the company meet their objectives while holding teams accountable for their delivery. You and your team will be the primary drivers of defining and evolving our SDLC and internal processes to optimize how work gets done. You will work with cross-functional partners across the organization and will be responsible for presenting updates to executive leadership. You will manage our team of Technical Program Managers growing their careers and setting expectations for how they engage with teams across the business.

The US-based salary range for this position is $181,000 to $266,000. We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

Strategic Thinking:

• Ability to translate organizational goals into actionable roadmaps.

Functional Management:

• Strong analytical skills to evaluate program success and adapt plans as needed.

Stakeholder Management:

• Experience working with product managers, engineers, designers, and leadership.
• Skilled in aligning competing priorities and negotiating trade-offs while holding teams accountable

Cross-Functional Collaboration:

• Adept at working across engineering, product, marketing, and business functions.
• Capable of building partnerships and fostering trust among teams.

Problem Solving:

• Proficiency in identifying bottlenecks, troubleshooting issues, and delivering resolutions.
• Strong decision-making under uncertainty and pressure.

Customer Focus:

• Ability to keep user needs central to program decisions and outcomes.
• Experience ensuring program delivery aligns with business and customer value.

What We’re Looking For

• Bachelor’s Degree from an accredited university or equivalent experience. Technical degree preferred.
• 10+ years in technical program management or related roles.
• 5+ years of experience managing a team or a department of technical program managers.
• Experience delivering mobile applications and/or consumer hardware.
• Superior communications skills: interpersonal, written, and presentation
• Superior organizational skills: note-taking, formal documentation, and task assignment
• Proven ability to understand and breakdown complex, multifaceted programs and projects into manageable pieces, organize cross-functionally and drive execution
• Comfortable with ambiguity and starting from "scratch"
• Experience with program management tools.
• Experience working as part of a team, using analytical, and problem-solving skills
• Ability to quickly learn new technologies and follow industry trends
• Ability to work effectively and collaboratively within a growing department and cross-functionally with members at all levels of the organization

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
• Flexible PTO, 13 company wide days off throughout the year
• Winter and Summer Week-long Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Be a Good Person - We have a team of high integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High Intensity, High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.