Director Technical Field Strategy

About the team

Value Engineering is the engine behind the WWTFO Integrated Operating Plan. We are designing for scale, increasing win rate effectiveness, and we always start with trust, honesty and integrity.            

What you’ll do (responsibilities)

As a director, technical strategy at HashiCorp, you will play a pivotal role in unifying, advancing, and expanding the value of our portfolio and the productivity of our technical selling community, developing innovative LLM solutions for use within the GTM organization.  You will be the primary point of contact representing the GTM organization's needs for solutions and/or products with the HashiCorp R&D community to ensure clear alignment between the two organizations on a common outcome - customer first. The role will require expertise to drive execution by:

Understanding the levers required for customers to transition through our maturity model; adopt>standardize>scale. That may include ease of use, integrations, scaling, upgrading etc.Collaborating closely with the broader go to market organization, sales, value engineering teams, solution engineering and architecture teams, professional services teams and life cycle management teams on the acceleration of productivity solutions based on Hashicorp products and innovations with machine learning LLM/LMM technology and tooling.Incubate new generative AI use cases across our Infrastructure and Security life cycle management customer journey enhancing the support for demos, tech selling decks, onboarding, customer Q&A and workshops to incorporate the new capabilities for scaling the technical field organization. Manage and maintain the product roadmap around the TFO Navi solution for the GTM organization. Gather, consolidate, and prioritize in logical groupings the needs of the GTM org by region, segment and persona to maximize feedback loops.By working closely with the technical Interlock and strategy teams, PM, PMM, and Sales, you'll help with the development of new AI GTM motions for our CSP partnerships.You will be a technical leader representing the field organization between executive leadership, R&D, PMM, IT and GRC teams for our AI based enablement and selling solutions.  Communicate product vision, strategy, and progress to stakeholders through presentations, reports, and meetings.

What you’ll need (basic qualifications)

• 5+ years of product and customer facing roles in enterprise technical sales and product management
• Understanding of LLMs: Deep knowledge of how large language models work, including their architecture (e.g., GPT, BERT), training processes, and limitations.
• Familiarity with Retrieval-Augmented Generation processes: AI/ML Fundamentals: Strong foundation in machine learning principles and techniques, including natural language processing (NLP).
• Demonstrated ability to manage complex projects, develop detailed product roadmaps, and coordinate cross-functional teams
• Ability to shape a vision and strategy around product development with the overall business strategy and objectives
• Passionate about positioning how technology can solve business problems.
• Proven experience in leading and developing high-performing teams
• Exceptional communications skills in conveying ideas, incorporating feedback, building strong relationships to influence and engage stakeholders at all levels
• Bachelor's or Master's degree in Computer Science, Engineering, Business, Data Science or a related field.

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