Director Strategic Initiatives - Pharmacy

About the Role

We are looking for a Director, Strategic Initiatives - Pharmacy to design, develop and market new solutions and products to payers (which includes plans and provider risk bearing entities, i.e., Accountable Care Organizations (ACOs) that involve community pharmacies. This is a key role within the PQS Pharmacy team at Innovaccer. You will be responsible for driving the go-to-market and overall growth strategy for this pillar. You will partner closely with Sales, Product, and Marketing teams to help define the priorities, messaging, pitch decks, deal strategies, and outreach strategy for these markets. You will drive high-priority sales conversations, building the relationship with the prospect, telling the PQS story, best positioning our solutions and discussing the art of the possible.

In this role, you will be formulating business strategies and partnering closely with the sales, product and marketing teams to drive high-priority sales conversions and faster deal closures. The variable compensation for this position will be aligned to any key results associated with new or expanded revenue.  

This is a key leadership role within the PQS team at Innovaccer. This position will focus on several key areas:

• Collaboration with the sales and partnership teams to define our strategy and approach to win PQS’ largest and most complex deals
• Defining and executing the strategies to drive exponential growth for the organization
• Reviewing performance information and data with industry or approved client specific results to create new sales and go to market playbooks showcasing our value delivered across our programs and services 
• Partnering with the product and marketing teams on market strategy as you help to develop, design and support new products relevant to the community pharmacy marketplace, being sold to health plans, PBMs and risk-bearing provider groups 
• Collaboration with the customer success team to structure and execute our expansion strategy at existing customers
• Creating content for external use such as presentation slides, customer pitches that will be used to help support sales team efforts
• Responding to Requests for Information/Proposals (RFI/RFP) with new and existing customers in which our current products offer a compelling value proposition
• Designing the operational structures and playbooks to enable rapid scale of the “Go To Market” organization

The Director of Strategic Initiatives - Pharmacy will lead these areas for the PQS Pharmacy market. You will be formulating business strategies, defining custom solutions, and partnering with the sales team to drive higher sales conversion and faster deal closures for both payers and pharmacy.

A Day in the Life

• Collaborate with sales and customer success teams on new and existing accounts to drive new deals / upsells. Engage in consultative discovery and “art of the possible” discussions to understand the prospect or customer’s key pain points and design an approach based on PQS solutions and services to address those needs and drive business impact.
• Work collaboratively with product, sales, marketing and external partners to design solutions
• Conduct research on industry topics, develop pitch decks, business cases, and ROI models to support the deal progression.
• Architect and execute on overall growth strategy to drive growth for the market in collaboration with the GMs and Product team.
• Be the face of Innovaccer to executives on our most critical deals.
• Bring “the best of Innovaccer” to every prospect/customer discussion and RFP response. Coordinate end-to-end on what is needed for the deal and the meeting - content/collateral building, pitch decks, proposals, nurture materials, anticipating next steps and challenges and proactively developing solutions etc.
• Take ownership of internal follow-ups associated with assigned deals. Collaborate with other Innovaccer teams such as product, implementation, delivery, and SME colleagues to develop engaging proposals, presentations and RFP responses.
• Design the demonstration storyline.
• Collaborate with product and other teams to develop figmas, and design workflows to support art of the possible and future-looking discussions.
• Guide and train junior team members on the market, storylining, strategic problem solving etc.
• Be willing to roll up your sleeves and get things done in addition to providing strategic direction

 What You Need

• 8+ years of experience in Healthcare Payer consulting with a top consulting firm and/or experience working with a large payer and/or Provider Led Health Plan
• Deep payer market and payer technology ecosystem and architecture understanding, with knowledge or experience from the retail pharmacy marketplace a plus 
• Strong understanding of payer operations and organizational structures
• Deep understanding of Risk Adjustment, Quality Management, Clinical Data requirements, and Value-Based Care Analytics from a Payer perspective
• Self-starter should be able to apply critical thinking in fast-moving environments without relying on documented steps
• Strong project management skills with the ability to manage multiple priorities effectively
• Adept at working cross-functionally to meet aggressive deadlines while maintaining professionalism and poise
• Exceptional client-facing and presentation skills. Exceptional verbal and written communication skills. Expert at presenting ideas using slides
• Ability to write to, and speak with C-suite executives in a way that creates confidence and credibility - to be seen as very worthy of their time and attention
• Experience in software and technology sales is a plus
• MBA from top B-School or equivalent qualifications from a top school
• Willing to travel to prospect / customer sites
• Proven ability to work in a fast-paced environment under tight deadlines

Preferred Skills

• US Healthcare- Payer
• US Healthcare - Provider-Led Health Plans 
• Consulting Experience
• Stakeholder Management
• Sales solution

You are the right person for PQS at Innovaccer if you…

• Thrive working in a small company environment where you can make a difference.
• Have an entrepreneurship mindset.
• Are innovative in your approach to work.
• Are nimble in techniques to meet the needs of the business.
• Have commitment to delivering excellent services.
• Fulfill role and responsibilities at the highest ethical standards and maintain a professional image for PQS.

We offer competitive benefits to set you up for success in and outside of work.

Here’s What We Offer

• Generous PTO Benefits: Enjoy PTO benefit accrual of 22 days per year.
• Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
• Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance. Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance.
• Insurance Benefits: We offer medical, dental, and vision benefits along with 100% company-sponsored short and long-term disability and basic life insurance. Legal aid and pet insurance options are available at a discounted rate.

Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.

Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at [email protected]. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.