Director, Specialized Sales, Visa Commercial Solutions

Team Summary

The Visa Commercial Solutions (VCS) team is a world-class commercial organization experiencing tremendous growth as we expand into new payment flows and continue to grow our core card solutions. This is an incredibly exciting time to join our team as we expand. Our team brings payment solutions and associated services to clients around the world. Our global Financial Institution clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Companies, Large Corporate Enterprises, Multinational Organizations, and Governments. We work closely with Issuers, Merchants, FinTechs and other ecosystem players to deliver these services. We believe that the market is at an inflection point wherein Visa can play a larger role in building and delivering solutions around the world.

Within VCS, the Global Product Commercialization team supports the Global Platform, Product and Solution owners moving new products, features, and functionality through the MVP/pilot phase to general availability and continuous lifecycle management. Specifically, the team develops frameworks, processes, project plans, and tollgates, as well as collaborating with product owners to create compelling documentation and sales enablement materials.

As a key and lead of this team based in Greater Bay Area (GBA), you will be the product and business lead responsible for building out the new vertical for Visa Commercial Solutions. This role includes forming and driving Visa's new vertical strategy like B2B Travel and launching and prioritizing product capabilities, as well as engaging with key partners including Global Distribution System partners, airlines, hotels and other travel partners and enablers. This role will report to in market VCS Lead.

What a Director, Specialized Sales, Visa Commercial Solutions does at Visa:

Based in Greater Bay Area (GBA), you will be the product and business lead responsible for building out the new vertical for Visa Commercial Solutions. This role includes forming and driving Visa's new vertical strategy like B2B Travel and launching and prioritizing product capabilities, as well as engaging with key partners including Global Distribution System partners, airlines, hotels and other travel partners and enablers. This role will report to in-market VCS Lead.

Responsibilities include:

·         You will own and drive our new segment strategy in GBA, starting with key markets.

·         The role will require you to collaborate with key partners both internal and external in executing Visa’s new segments in the region, making key strategies, executing, optimizing portfolio as well as commercial arrangements.

·         As such, you will work with market teams to develop and execute sales pipeline in new vertical in the region, introducing new B2B products and services as appropriate.

·         Work closely with market teams to evolve the Visa value proposition, products, and platforms globally to meet client/market needs in this ecosystem.

·         Work closely with ecosystem players including airlines, hotels, aggregators, travel enablers, travel associations, GDS and others to ensure close engagement, update on trends, obtain industry feedback and opportunities.

·         As the voice of the market, you will need to provide feedback, develop product plans and collaborate with product teams to prioritize and maintain product roadmap to drive future growth.

·         Be a thought leader and champion of innovation by staying current with industry trends, representing Visa as subject matter expert.

Why this is important to Visa

Visa Commercial Solutions are important new payment use cases that will contribute to Visa's ambitious growth target for Hong Kong. The individual will be in a unique position to shape & influence Visa’s approach and long-term strategy for this fast-growth segment.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week with a general guidepost of being in the office 50% of the time based on business needs.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What you will need:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Demonstrated track record in developing new strategies and product execution in this vertical will be at an advantage.
• Strong interpersonal skills to work collaboratively across functions and geographies in a complex matrix environment.
• Team player who enjoys working as part of a small, agile and growing team, with positive attitude, and aptitude and interest in learning new things
• Be open minded and excited about future technologies, willing to learn and work in a multi-cultural environment.
• Effective influencing and communication skills to secure buy-in from clients and stakeholders.
• A team player who is able to develop strong internal and external relationships ensuring uptake and delivery of Visa solutions

Following background and experience will be advantageous

• Candidate with commercial card and/or payments experience
• Experience in OTA / OBT operational processing
• Experience in working with travel merchant acceptance

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.