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Leadership and Management
- Work closely with the leaders of engineering, customer service, and G&A departments to ensure their teams in Sri Lanka are effectively managed and aligned with global objectives.
- Foster a collaborative and inclusive work culture that promotes innovation, continuous improvement, and high performance.
- Ensure that all local staff are aligned with the company’s strategic objectives and values.
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Operational Oversight
- Oversee day-to-day operations of the Sri Lanka site, ensuring efficiency, productivity, and compliance with company policies and local regulations.
- Develop and implement operational strategies that support the company’s global goals while addressing local needs and challenges.
- Monitor key performance indicators (KPIs) and provide regular reports to senior management on site performance.
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Team Development and Talent Management
- Drive talent acquisition, retention, and development initiatives to build a strong and capable workforce.
- Identify training and development needs across the teams and implement programs to enhance skills and competencies.
- Collaborate with department heads to identify and develop local leadership talent, ensuring that future leaders are nurtured within the Sri Lanka office.
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Strategic Planning and Execution
- Collaborate with senior leadership to develop and execute site-specific strategies that contribute to the company’s overall growth and success.
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Compliance and Risk Management
- Ensure the site operates in full compliance with local laws, regulations, and company policies.
- Identify potential risks related to site operations and implement mitigation strategies.
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Facilitate Communication:
- Act as a conduit for communication between the Sri Lanka teams and global department heads, ensuring that information flows smoothly and that local concerns and achievements are communicated effectively.
- Bachelor’s degree in Business Administration, Engineering, or a related field; MBA or advanced degree is a plus.
- Minimum of 8-10 years of experience in a leadership role, preferably managing a diverse team across engineering, customer service, and G&A functions.
- Proven experience in operational management, with a strong track record of driving performance and achieving results.
- Strong leadership and people management skills, with the ability to inspire and motivate teams.
- Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
- Experience working in an international, multicultural environment is highly desirable.
- Knowledge of local laws, regulations, and business practices in Sri Lanka.
We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community. #Li-Hybrid
