Director/Senior Director, Fraud

We are looking for a Director/Senior Director, Fraud to drive the development and execution of our fraud prevention and risk management strategies within the payments and expense business at Navan. This team is critical to shape the next generation of fraud protection for Navan's customers and partners. The ideal candidate has extensive experience defining end to end fraud program strategy, scoping problems, designing solutions with internal and external stakeholders (operations, product, engineering, etc). This person will also require skills to conduct complex data analysis, drive prioritization and alignment with stakeholders, deal with ambiguity, influence leaders and stakeholders across organizations at different levels.

Navan is a hybrid working model and this role will be based in our San Francisco, Palo Alto or New York City offices. 

What You'll Do:

• Define, iterate and monitor new and existing fraud prevention and identify financial fraud bad actors by overseeing the development and deployment of advanced fraud detection tools and algorithms to proactively identify and address potential threats.
• Serve as the subject matter expert of the global fraud landscapes and related regulatory requirements. 
• Drive end to end problem scoping, solution designing, implementation, and continuous improvement to deliver large scale high impact initiatives to prevent fraudulent activity
• Conduct thorough risk assessments to identify vulnerabilities within the issuing product processes and payment systems.
• Set up mechanisms to track performance metrics and goals, identify trends, measure the impact of fraud initiatives, and define path to green or mitigation plans as needed
• Advise on related regulatory requirements - Stay updated on the latest risk related regulatory requirements and how they may apply to Navan, collaborate with regulatory, compliance and data teams to operationalise regulatory requirements
• Lead and mentor a team of analysts and risk management professionals, fostering a collaborative and high-performance culture.

What We’re Looking For:

• 10+ years of fraud/risk management experience. Ideally in fintech or financial services domain
• At least 3 - 5 years of experience in a leadership role in a fast paced environment
• Proven success in fraud detection and risk management within credit/issuing processes and payment systems.
• Strong technical understanding of payment systems, fraud detection technologies, and risk management tools.
• Excellent cross-functional collaboration skills with the ability to work effectively with Product, Engineering, Legal, and Operations teams.
• Exceptional analytical skills with the ability to interpret complex data and develop actionable strategies.
• Exceptional communication and interpersonal skills, with the ability to influence and drive change across various teams.
• Travel experience is a bonus.