At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.
Who we are
Reporting to our VP of Business Systems, the Director, Revenue Technology will be in charge of driving prioritization, roadmapping, and strategic direction of our revenue technology stack. This position is highly cross-functional and will partner deeply with leaders in Marketing, Revenue Operations, CS, and Finance to ensure the systems and strategic roadmap are aligned to emerging priorities as we grow and scale.
Why Attentive needs you
- Partner with the Business Systems team to advocate, architect, design and release GTM-focused Salesforce enhancements
- Be able to lead the construction of (visually and written) end-to-end business requirements for net new and enhancement requests to align with Attentive existing and new GTM strategies
- You have experience managing a team using a sprint-based approach in JIRA that enables effective and transparent requirements gathering, UAT and release of new features within Salesforce and other third-party applications
- You’ll own and advocate for your team’s headcount planning processes to ensure we have capacity to meet business needs
- Partner with Finance and Revenue Operations to ensure GTM processes are continuously improved with the right level of controls
- Own and manage the acquisition, requirement gathering, purchase and enablement of new Revenue tools
- Partner with functional leaders to understand individual departmental requirements and articulate/anticipate potential cross-functional conflict or duplicative effort
- Act as a subject matter owner and expert for all things related to CRM and SFDC (including CPQ)
About you
- 8+ years of Enterprise Application, Business Systems, Revenue Operations and/or Sales Operations experience while managing SFDC
- High proficiency and experience in implementing and managing sprint-based SFDC and revenue architecture development
- Experience leading and managing a high-performing team, including setting performance targets, coaching, and developing talent
- Has effectively partnered with cross-functional leaders (Marketing, CS, Finance, Sales) to define and implement systems strategies and roadmaps
- 3+ years of management experience, 2nd level manager experience is preferred
- Experience operating in high-growth environment
- Experience implementing controls
- Experience working with SFDC CPQ or other comparable CPQ platform
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $170,000 - $225,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-LC1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about
AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
