#KeepGrowing with Nutrafol
Come grow with us. We’re a growing company. Everything we do, we do to help people grow into the best version of themselves.
As the pioneers of hair wellness, we create natural, clinically effective solutions for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets the root causes of hair thinning using a patented blend of medical-grade botanicals -- and is recommended by over 3,000 physicians and hair professionals for trusted, reliable results.
We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
About You:
Nutrafol is seeking a Director, Retail Planning to join the Amazon team at Nutrafol. Day-to-day, you’ll be forecasting and monitoring daily sales performance, making adjustments, trend analysis, and owning the monthly targets and metrics for the Amazon channel.
This role reports into the Vice President of Amazon but will also work hand in hand with the Data and Analytics and Demand Planning teams.
Responsibilities:
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Performance Analysis:
- Projections at the Total Order Date, New, and Repeat customer levels
- Ability to forecast at Gross and Net
- Understand “guaranteed repeat” revenue from subscriptions vs one off repeat rev
- Understand and estimate forward looking new customer penetration and average order value for the channel
- Understand spend to sales %, ROAS, and minimum thresholds needed
- Sales impact of non-Amazon channel promotions
- Forecasting promotional performance (July and Oct Prime Day, Black Friday/Cyber Monday, retention initiatives)
- Understand daily sales trends and expected fluctuations based on consumer behavior
- Ability to translate model forecasts into accurate assumptions based on seasonality, Amazon Ordered Product Sales (OPS) vs Order Date (Net and Gross) Variance, upcoming events
- Ability to forecast daily sales performance and re-adjust projections based on trends and inputs (e.g., changes in conversion, buy box % variance, adjustments to media spend, inventory levels/out of stock, Subscribe and Save (SnS), promotions and offers)
- Own monthly and daily target setting process for Amazon channel
- Conduct regular analysis of sales performance, inventory sell through, and Gross Margin
- Prepare and present reports on key performance metrics to senior management
- Provide actionable insights and recommendations based on data analysis
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Cross-Functional Collaboration:
- Understanding of Financial modeling and ability to influence Data and Analytics team on system logic
- Ability to bridge gaps in Ordered vs Shipped Revenue in partnership with Finance
- Coordinate with the Data and Analytics team to leverage data analytics tools, review model forecasts, and provide a POV on daily, monthly, and quarterly performance.
- Partner with finance teams to ensure alignment with financial goals and budgets.
- Ability to leverage agency support for supplemental reporting or analysis
- Collaborate closely with product, marketing, and supply chain teams to align on assortment strategies, 12 month launch forecasts, and promotional plans.
- Merchandise Planning:
- Develop and manage comprehensive merchandise plans to meet financial goals
- Analyze historical data and current trends to identify risks and opportunities
- Create sales, margin, and inventory forecasts to support business objectives
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- Market and Trend Analysis:
- Stay informed about market trends, competitive activity, and consumer behavior
- Conduct market research to identify new opportunities and emerging trends
- Incorporate market insights into planning and forecasting processes
Requirements:
- Bachelor’s degree preferably in operations, business management, or any
business-related field.
- 7+ years of experience working in retail planning, preferably with Amazon account experience within an eCommerce company
- 5+ years experience with analytics tools, business and shopper insights, and data-driven planning and optimization
- Strong Excel skills including pivot tables, advance predictive formulas and Tableau
- Hands-on experience delivering and presenting data and insights to Leadership and cross-functional teams to drive business decisions
- In depth understanding of retailer reporting platform and forecasting tools (Vendor Central or Seller Central preferred)
- Creative thinker and strategist to create unique out of the box solutions for growth
- Ability to demonstrate strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
Perks & Benefits
- Fully remote work experience
- Comprehensive medical, dental, and vision package, including FSA program
- 401K with 50% match
- Quarterly Bonus Program
- Flexible PTO
- Two company-wide wellness breaks every day
- Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
- Monthly wellness stipend
- Monthly internet stipend
- Monthly cell phone stipend
- Annual learning & development stipend
- Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
- Free meditation app membership (Headspace)
- Free Nutrafol subscription
- Pet insurance and benefit programs
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